Patient Care Coordinator

Job Description

Job Description

Description

At Timber Dental East Burnside, we’re creating a modern dental experience that feels welcoming, comfortable, and genuinely patient-focused. Our team is passionate about great dentistry, strong teamwork, and creating a fun, positive atmosphere where both patients and team members enjoy coming to the office. We combine advanced technology, a collaborative culture, and a people-first approach to make dentistry better for everyone.

We are looking for a friendly, organized, and patient-focused Patient Care Coordinator to join our East Burnside team. This role is the face of the practice and plays a key part in creating an exceptional patient experience from the moment patients walk through the door. The ideal candidate thrives in a fast-paced environment, communicates confidently, and enjoys building relationships with patients and teammates alike.

Key Responsibilities

• Greet and check in patients with professionalism and warmth 
• Answer phones, schedule appointments, and manage patient communication 
• Verify insurance benefits and review treatment estimates with patients 
• Maintain accurate patient records and office documentation 
• Coordinate patient flow and support the clinical team throughout the day 
• Assist with patient follow-up and recall scheduling 
• Help create a positive, upbeat, and welcoming office atmosphere 
• Support daily office operations and administrative tasks as needed

Schedule

• Monday 7:30-5:30 
• Tuesday OFF 
• Wednesday 7:30-5:30
• Thursday 7:30-5:30
• Friday 7:30-530

Skills, Knowledge & Expertise

• Previous dental or healthcare front office experience preferred 
• Experience with dental software systems preferred 
• Strong communication and customer service skills 
• Organized, dependable, and detail-oriented 
• Ability to multitask and work efficiently in a team environment 
• Positive attitude and willingness to learn 

• Competitive pay 
• Medical, dental, and vision benefits 
• Paid time off and holidays 
• Opportunities for growth and development 
• Supportive and fun team culture 
• Modern office environment and technology

Job Benefits

• Medical
• Dental
• Vision
• PTO
• 401k Matching