Administrative Coordinator

Baystate Health, the largest healthcare organization in western Massachusetts and home to Baystate Medical Center (BMC), the area’s only level 1 trauma center in Western Mass, is looking for an Administrative Coordinator to join our experienced Department of Anesthesia team in Springfield, MA.

RESPONSIBILITIES

Executive Support & Coordination Manage complex calendars and scheduling for department leadership Coordinate meetings, prepare agendas/materials, and ensure timely follow‑up Serve as a liaison across departments, leadership, and external stakeholders Project Management & Reporting Track, analyze, and report on departmental initiatives, compliance, and operational metrics Develop spreadsheets, reports, and presentations using advanced Excel and other tools Identify process gaps and recommend practical, efficient solutions Communication & Relationship Management Handle inquiries, screen communications, and route information appropriately Maintain strong working relationships with executives, clinicians, staff, and external contacts Represent leadership with professionalism and discretion Operational & Administrative Support Maintain filing systems, records, and departmental documentation Assist with budget tracking, invoice processing, and supply management Support onboarding, orientations, and scheduling for physicians, CRNAs, and trainees Program & Department Support Coordinate clinical rotations and act as liaison with educational programs Assist with compliance tracking and reporting for safety and training requirements Support development of newsletters and internal communications Leadership Partnership Anticipate leadership needs and proactively manage priorities Provide regular updates on projects, challenges, and outcomes Collaborate with administrative staff and provide backup support as needed

SCHEDULE

Full‑time Monday through Friday 7:00 am–3:30 pm or 9:00 am–5:30 pm

LOCATION

759 Chestnut St. Springfield, MA

QUALIFICATIONS

High School Diploma or GED, required Associate’s or Bachelor’s degree in Business Administration or Healthcare Management preferred Minimum of 3 years of administrative support in a clinical or office setting Proficient in Microsoft Office Suite

BENEFITS

Competitive compensation High‑quality, low‑cost medical, dental, and vision insurance Generous paid time off—up to 25 days in the first year with scheduled increases Continuing education support and reimbursement Farm Share memberships 403(b) retirement plan with company match and annual contribution increase based on years of service Financial wellness coaching from a certified professional Well‑being programs covering mental, physical, and financial health Pet, home, auto, and personal insurance options Life insurance and group disability coverage Reimbursement for selected well‑being activities (e.g., gym membership, personal trainer, massage)

COMPENSATION

Minimum – Midpoint – Maximum: $21.95 – $25.22 – $29.82 per hour. Actual salaries may vary by position and will be determined based on relevant experience. No employee will be paid below the minimum of the range. Equal Employment Opportunity Employer #J-18808-Ljbffr Baystate Health