Billing Specialist

Role Description

This position is responsible for providing billing support for multiple lines of business, including maintaining the financial system and database for customer transactions and administering billing adjustments, as part of a larger Finance and Accounting team that supports all CIEE business activities, both foreign and domestic.

• Generate program bills for participants and institutional customers.
• Produce and maintain billing reports.
• Work collaboratively with other departments on billing transactions.
• Maintain billing agreements in the database.
• Review multiple daily reports and enter corresponding adjustments in the financial system.
• Validation of program pricing billed for each program term.
• Resolve customer billing disputes, discrepancies, and irregularities.
• Correspond with program participants and organizations to expedite the collection of outstanding receivables.
• Assist with the month-end close, review, and posting of adjusting entries.
• Other duties as assigned.

Qualifications

• An associate's or Bachelor’s Degree in accounting or finance is preferred, or equivalent work experience.
• Strong Excel skills required.
• NetSuite financial system experience is a plus.
• Solid written and oral communication and strong analytical skills are required.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Requirements

• CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.
• Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

Benefits

• Paid time off and Parental leave.
• Gym Reimbursement Program.
• Employee Assistance Program.
• Short-term & Long-term Disability.
• 6 floating Fridays (based on our eligibility rules).
• CIEE Study Abroad and TEFL Program discounts.
• 403(b) Retirement Plan with employer contribution.
• Insurance Coverage (life, travel, medical, dental, and vision).
• Flexible Spending Accounts/Health Savings Accounts (medical and dependent).
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness).