Service Manager I

Service Manager I

The Service Manager I works by leading the food runners and bussers, ensuring dining room flow, cleanliness, and guest satisfaction. They help maintain operational excellence and reinforce company values at every touchpoint.

Oversee table turnover, dining room cleanliness, and the efficient delivery of food to guests, maintaining our brand promise of a seamless guest experience.

Train, coach, and develop bussers and runners, instilling a strong sense of urgency, teamwork, and service pride.

Communicate clear role expectations, monitor execution, provide feedback, and hold team members accountable to brand standards.

Manage labor efficiency for bussing and food running teams while ensuring proper staffing during peak times.

Assist with managing cleaning supplies and service tools essential for efficient FOH operations.

High school diploma or equivalent.

3+ years restaurant experience in casual or upscale casual dining.

Ability to stand for long period of time.

Ability to lift 20+ lbs.

Hot and cold temperature exposure.

1+ years of restaurant lead or supervisory experience preferred.

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.

Equal Opportunity Employer: Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.

U.S. Employment Eligibility: In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires.