Manager, Artificial Intelligence Operations

Job Summary The Artificial Intelligence (AI) Operations Manager role will manage the design and implementation of productionized AI solutions to solve business problems. This role will work closely with our data science teams to enable the integration of AI/Machine Learning (ML) models into business processes. These solutions will be scalable, resilient, and secure. This role will manage projects that maintain CI/CD pipelines, productionize models (ML/DL/LLM), and develop integration code needed to deploy AI solutions. Essential Job Functions Provide managerial leadership to the AI Ops team, drive delivery of productionized Artificial Intelligence (AI) solutions, manage team goals, mentor staff, and recruit top talent. (35%) Lead AI Operations associates, partner with data science teams on solution delivery, lead discovery & solution design, and ensure successful delivery of monitoring and maintenance of AI solutions. (35%) Guide adherence to compliance, security, and governance processes. (20%) Partner with Release Management, Infrastructure, DevOps, etc. to ensure smooth and successful deployments. (10%) Minimum Qualifications Bachelor’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science, Economics, or equivalent, relevant work experience 5+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields. 3+ years of experience leading project(s), mentoring and/or coaching experience, demonstrated subject matter expert in department. Preferred Qualifications Master’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science. 8+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields. Experience building or supporting enterprise-scale generative AI solutions, including LLM-based applications and high-volume production use cases. Background working in highly regulated industries (financial services preferred) with strong familiarity in data privacy, governance, and compliance requirements for AI/ML. Demonstrated ability to improve and mature AI/ML operational processes, streamline workflows, and drive efficiency while partnering across onshore/offshore teams. Skills Artificial Intelligence Technologies AWS Cloud Computing Databricks Platform DevSecOps Machine Learning Techniques Python (Programming Language) Researching New Technologies Software Engineering Principles Reports To Senior Manager and above Direct Reports 2 - 5 Work Environment Normal office environment. Required to work onsite, full-time within 60 miles of a posted Bread Financial location. May require additional work hours during evenings, weekends or holidays to support production applications. Travel Ability to travel up to 5% quarterly Physical and Mental Requirements Communicate/Hearing Communicate/Talking Stationary Position/Seated Typing/Writing Focus and complete tasks in situations that have a speed or productivity metric Maintain focus in high pressure or fast-paced work environment Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Salary Range $133,500.00 - $241,900.00 Full Salary Range for position: California: $153,500.00 - $302,400.00 Colorado: $133,500.00 - $254,000.00 New York: $146,800.00 - $302,400.00 Washington: $140,100.00 - $278,200.00 Maryland: $140,100.00 - $266,100.00 Washington DC: $153,500.00 - $278,200.00 Illinois: $133,500.00 - $266,100.00 New Jersey: $153,500.00 - $278,200.00 Vermont: $133,500.00 - $241,900.00 Ohio: $133,500.00 - $241,900.00 Maine: $133,500.00 - $241,900.00 Connecticut: $146,800.00 - $266,100.00 Virginia: $133,500.00 - $241,900.00 Work Authorization You must be work authorized in the United States on a full time basis without the need for any sponsorship now or in the future from any employer or organization. The Company cannot offer employment to F-1 (student) visa holders. Job Family Data and Analytics Job Type Regular Equal Opportunity The Company is an Equal Opportunity Employer. Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. The Company participates in E-Verify. The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at View email address on click.appcast.io. #J-18808-Ljbffr Bread Financial Group