Senior Audience Operations Manager

Role Description

The Senior Audience Operations Manager is a critical operational role within DeepIntent’s Data Partnerships team. You’ll own partner workflows, documentation, deal execution support, and cross-functional coordination to keep the machine running across a high-volume, fast-moving portfolio of audience relationships. This is an ideal opportunity for someone who thrives in a fast-paced, data-driven environment and enjoys working at the intersection of partnerships, operations, and analytics. The Senior Audience Operations Manager will report to the SVP, Data Partnerships.

Operational Support

• Provide day-to-day support to the Data Partnerships team with a focus on audience partners and overall relationship management.
• Partner with audience providers and DeepIntent’s product and operations teams to operationalize partnerships while documenting best practices that enable seamless delivery and ensure an optimal client experience.
• Track partnership pipeline status, deliverables, and key milestones.
• Maintain organized documentation of contracts, data agreements, and partner materials.
• Coordinate internal and external meetings, agendas, and follow-ups.

Partnership Execution Support

• Assist in onboarding new partners, ensuring smooth operational setup.
• Assist technical teams in setting up and troubleshooting integrations, when applicable.
• Support RFP responses and partner proposals with research and materials.
• Monitor performance metrics and prepare recurring reporting.
• Help manage billing and contract compliance tracking.

Data & Reporting

• Compile and analyze audience performance data across partners.
• Build and maintain dashboards and recurring reports.
• Ensure data accuracy across systems and reporting outputs.

Cross-Functional Collaboration

• Serve as a liaison between Data Partnerships, Sales, Operations, Product, Legal, and Finance for partners post contracting.
• Help ensure alignment on timelines, deliverables, and technical integrations.
• Support internal communication of partnership updates and wins.

Qualifications

• 5+ years of experience in data or media partnerships, digital media, adtech, data analytics, or business operations.
• Demonstrated hands-on experience working with audience data, identity solutions, and advertising technology ecosystems.
• SQL and Health Audience experience a plus.
• Familiarity with data privacy and compliance considerations.
• Excellent organizational skills with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Comfortable working in a fast-paced, evolving environment.

Benefits

• Competitive base salary plus performance-based bonus or commission.
• Comprehensive medical, dental, and vision insurance.
• 401K match program.
• Unlimited PTO policy and paid holidays.
• Remote friendly culture with flexible work options.
• Career development and advanced education support.
• WFH and internet stipends.
• Many more perks and benefits!