Senior Global Event Operations Lead

Role Description

The Atlassian Global Events team drives customer engagement for the Atlassian brand and its portfolio of products. We are seeking a Senior Global Event Operations Lead to guide a dedicated team in executing B2B technology events ranging from 100 to over 5,000 attendees. In this role, you will:

• Drive operational efficiencies
• Develop systematic tools
• Inspire a cross-functional team to deliver exceptional events on time and within budget
• Align with global event and company strategies

Responsibilities

• Team Leadership: Lead and mentor a team of event managers to effectively manage an annual portfolio of proprietary events, ensuring alignment with business objectives.
• Strategic Collaboration: Work closely with senior leadership to create and refine event operations strategies to deliver against team and company OKR’s.
• Operational Efficiency: Design and implement robust operational structures and processes that enhance team collaboration and efficiency, ensuring flexibility to meet changing demands.
• Data-Driven Insights: Utilize a data-driven approach to measure event performance and ROI, leveraging insights to continuously optimize event operations and improve attendee experiences.
• Cross-Functional Alignment: Foster collaboration among Sales, Marketing, and Partner stakeholders to deliver impactful events, navigating competing priorities and making strategic trade-offs as needed.
• Risk Management: Identify potential operational, financial, and customer experience risks, leading cross-functional problem-solving efforts to resolve issues swiftly and effectively.
• Budget Management: Oversee complex event budgets, including investment strategies and contract negotiation, ensuring timely and accurate financial tracking and reconciliation.

Qualifications

• Experience: 10+ years in event operations marketing roles, preferably within a brand-side corporation or agency; 7+ years in a high-growth enterprise technology environment.
• Leadership Skills: Proven experience managing teams, including early-career and senior members, with a track record of leading through change and inspiring cross-functional collaboration.
• Communication Skills: Excellent written and presentation skills, capable of articulating ideas clearly to senior and executive-level audiences.
• Event Operations Expertise: Proven experience in managing and executing events of various sizes, demonstrating strong attention to detail and a comprehensive understanding of all aspects of event operations, including logistics, content development, technology integration, production processes, and audience engagement strategies.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. The baseline of our range is higher than that of the typical market range, but we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones:

• Zone A: $156,600 - $204,450
• Zone B: $141,300 - $184,475
• Zone C: $130,500 - $170,375

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits

• Health and wellbeing resources
• Paid volunteer days
• And more