Executive Administrative Coordinator (EAC) Manager, Assistant Director

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. The Opportunity As an Executive Administrative Coordinator Manager you will implement administrative strategic plans, operations and customer relations for the Executive Administrative Coordinator (EAC) Team. You will supervise up to approximately 30 direct reports, develop relationships with stakeholders, understand their business priorities and complex support needs, and monitor financial and operational performance. This dynamic role leads and develops individuals and teams using people management processes and tools that involve staffing, training, supervising, coaching, and performance management to achieve optimal performance. Your Key Responsibilities Develop relationships with key internal customers to identify and proactively address emerging needs, evaluating and coaching executive assistants on performance. Promote an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals. Influence customers and/or organizational leadership to accomplish operational objectives. Manage a group of people within a defined discipline, geography or national department. Meet or exceed the needs of internal clients by partnering with other groups within the matrix organization, cultivating relationships, aligning people and processes, and identifying workplace efficiencies to add value. Set up full project plans rapidly for project teams, including objectives, milestones, priorities, team composition, calendar and deliverables. Lead the assembly of the right team to achieve business goals by creating the right mix of skills and the right environment. Alert teams and colleagues to social, economic and technology trends likely to affect EY and/or our clients’ business. Anticipate what customers will want and follow up regularly. Participate in teams drawn from other areas of EY. Skills And Attributes for Success Manage and counsel mid- to large-size teams up to approximately 30 people within a location or department. Solicit ongoing feedback from customers to evaluate and coach individuals on performance. Demonstrate proactive business development by initiating discussions with existing internal clients on possible additional work and satisfaction with current support. Coordinate and assist with budget planning and operate within approved budget. Meet or exceed the needs of internal clients by partnering with other groups within the matrix organization, cultivating relationships, aligning people and processes, and identifying workplace efficiencies to add value. Create a culture that supports knowledge transfer and teaming. Participate on national or area projects. Proficiency in MS Word, Excel, PowerPoint, and Outlook. Work independently on complex projects. To Qualify for the Role Bachelor’s degree in a related discipline, or equivalent work experience. 8-10+ years of experience. 5+ years of experience managing people. In‑office presence as needed to meet with teams and customers. Must be flexible to travel. Flexibility to work outside of core hours. Ideally, You’ll Also Have Experience with project management. What We Offer You Comprehensive compensation and benefits package with performance‑based rewards, medical and dental coverage, pension and 401(k) plans, and a range of paid time off options. Base salary ranges vary by location and are determined by experience, skills and geography. Hybrid work model: most people in client‑serving roles work together in person 40-60% of the time. Flexible vacation policy allowing employees to decide how much vacation time they need, along with time off for EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence. EY accepts applications for this position on an ongoing basis. For those living in California, additional information is available. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io. #J-18808-Ljbffr