Training Lead

Are you looking for a full-time opportunity with paid training, career growth, and hands-on experience? We're hiring Entry-Level Retail Energy Associates to educate customers about energy products, services, and savings opportunities while delivering an exceptional customer experience in a retail environment. Whether you're a recent graduate, career changer, or entering the workforce for the first time, this role provides the training, mentorship, and professional development needed to build a successful career in customer service, retail, sales, marketing, and energy solutions. No previous experience is required—we provide comprehensive paid training to help you succeed from day one. Position Overview As a Retail Energy Associate, you'll interact directly with customers, answer questions about energy programs and services, and help them understand available products and promotional offers. Your communication skills and customer-first approach will play an important role in creating positive in-store experiences while supporting customer education and engagement. This position is ideal for individuals interested in building careers in: Customer Service Retail Sales Brand Representation Customer Engagement Product Education Sales Support Business Development Leadership Development Top performers have opportunities to advance into leadership, training, and management positions. Key Responsibilities As a Retail Energy Associate, you will: Welcome customers and deliver friendly, professional customer service. Educate customers about available energy products, services, and promotional programs. Answer customer questions and provide accurate product and service information. Build lasting customer relationships through engaging face-to-face interactions. Support in-store promotions, customer outreach, and retail marketing initiatives. Maintain current knowledge of energy products and company offerings through ongoing paid training. Accurately document customer interactions and program participation when required. Collaborate with team members to achieve customer service and performance goals. Represent the company with professionalism, integrity, and enthusiasm. Participate in ongoing training focused on communication, customer engagement, leadership, and career development. Qualifications We're looking for candidates who are: Friendly, outgoing, and passionate about helping customers. Excellent communicators with strong interpersonal skills. Reliable, motivated, and eager to learn. Positive team players who thrive in collaborative environments. Interested in customer service, retail, sales, marketing, or business development. Comfortable working in a fast-paced, customer-focused setting. Requirements High school diploma or equivalent required. Must be at least 18 years old and legally authorized to work in the United States. Previous experience in customer service, retail, hospitality, food service, sales, promotions, or brand representation is helpful but not required. What We Offer We believe in investing in our employees through training, mentorship, and career development. Benefits include: Paid training and comprehensive onboarding. Immediate full-time employment opportunities. Competitive compensation with performance-based incentives. Ongoing mentorship and professional development. Clear advancement opportunities into leadership, training, and management roles. Hands-on experience in customer service, retail operations, sales support, and energy solutions. A collaborative, supportive, and growth-focused team environment. Why Join Our Team? This is more than an entry-level retail position—it's an opportunity to build a long-term career with a company that values professional development and internal promotion. You'll gain valuable, transferable skills in: Customer Service Retail Operations Communication Relationship Building Sales Support Leadership Development Problem Solving Professional Growth Whether you're launching your career or looking for a new opportunity to grow, you'll receive the training, support, and experience needed to succeed in a customer-focused, fast-paced environment. #J-18808-Ljbffr Chick-fil-A