Associate Program Manager- Community Services

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job leads strategic projects leveraging project management, change management, and process improvement core capabilities; manages individual projects through entire project lifecycle with accountability for project progress and success; assumes responsibility for developing communications strategy with responsibility for active communication with key stakeholders and the department; and serves as instructor and coach for organizational leaders through departmental training programs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Education Required — Bachelor’s degree in engineering, business administration, finance, public health, health care administration or related field. Preferred — Master’s degree in engineering, business administration, finance, public health, health care administration or related field. Work Experience Required — 5 years of experience in relevant field such as healthcare operations, finance, industrial engineering, and/or organizational development including 1 year project management / change management / process improvement / healthcare experience. OR 3 years relevant experience with a master's degree. Certifications Preferred — Certified Associate in Project Management (CAPM) certification or equivalent (Lean Six Sigma Green Belt and/or Black Belt or Master Change Agent). Knowledge Skills and Abilities Proficiency in using computers, software, and web-based applications. Effective verbal and written communication skills and ability to present information clearly and professionally. Strong interpersonal skills. Excellent judgment, organization skills, group facilitation skills, decision making, and delegating skills. Ability to be self-directed, work independently, set project priorities, and influence stakeholders at all levels of the organization. Ability to demonstrate a strong sense of personal accountability for work. Ability to travel throughout and between facilities. Job Duties Actively leads project efforts through entire project life cycle including initiating, planning, executing, monitoring, controlling, and closing. Enables an effective project communication strategy through active communications with project stakeholders and the program manager. Serves as instructor for strategic program management training programs. Conducts coaching/consulting engagements leveraging project management, change management, and process improvement core capabilities. Performs other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Physical and Environmental Demands Light Work — Exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at View phone number on click.appcast.io (select option 1) or View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities. #J-18808-Ljbffr Ochsner Health