Sales Manager

Job Description

Job Description

Job Summary:

Directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors.

Essential Job Duties and Responsibilities: (Additional duties as assigned)

• Hires, trains, motivates, counsels, and monitors the performance of all salespeople.
• Directs sales staffing and training in ways that will enhance the development and control of sales programs.
• Establishes annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• Monitors salesperson productivity and performance.
• Orders/acquires new- and used-vehicle inventory.
• Administers and monitors factory-sponsored programs.
• Displays, merchandises, and promotes new- and used-vehicles.
• Reviews market analyses and sales reports to determine customer needs, and volume potential, and develops sales campaigns to accommodate the goals of the dealership.
• Serves as liaison between sales department and other departments.
• Analyzes and controls expenditures to conform to budgetary requirements.
• Schedules and plans New Owner Clinics as a follow-up to the delivery process.
• Maintains a professional appearance.
• Attends managers meetings as requested.

Required Experience and Education:

• High School Diploma or General Educational Diploma (GED); Bachelor's degree (B.A.) from four-year college or university preferred.
• One year dealership experience required.

Additional Requirements:

• Valid New York State Driver License.

Required Skills and Attributes:

• Must have strong team management and interpersonal skills.
• Strong interpersonal and communications skills and the ability to understand and handle sensitive and confidential information.
• Ability to prioritize and organize work in a multitasked environment.
• Excellent verbal and written communication skills.
• Attention to detail.
• Strong organizational skills including the ability to manage multiple projects and details simultaneously.
• Strong analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work.
• Ability to work productively in a fast paced, stressful environment.
• Financial and accounting knowledge.

Equipment, Machines and Software Used:

• Computer software: Microsoft Office to include Word, Outlook, Excel, and CDK.

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, use hands, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
• Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift. Will spend time outdoors showing vehicles to prospective customers and to drive vehicles in traffic during test drives

Physical Exertion:

• Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Light exertion can involve sitting, walking and/or standing most of the time.

Environmental Conditions:

• Work is performed in a dealership setting (lot, showroom, service department and offices).
• Occasional weekend and evening hours are required.

Hazards and Safety Precautions:

• Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
• Safety Precautions: Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.