Client Aviation Director

Position Summary Jet Aviation is seeking a dynamic, business‑minded Client Aviation Director to serve as the trusted advisor for our most discerning clients. Located at our flagship FBO, this full‑spectrum advisory role sits at the intersection of aviation expertise, financial stewardship, and client advocacy, while representing a globally renowned brand. As Client Aviation Director, you will be the principal owner’s strategic partner, guiding them through every aspect of their aviation programme. Drawing on your diverse experience across operations, charter, maintenance, dispatch, client services, and account management, you will craft bespoke solutions that optimise budgets, deliver value, and ensure seemingly flawless execution. This role demands strong leadership skills to inspire and collaborate with crewmembers, maintenance teams, and colleagues across departments. You will foster a culture of trust and open communication, ensuring all stakeholders are aligned and empowered to deliver exceptional service and operational excellence. This is Jet Aviation’s highest individual‑contributor role in client services, requiring a compelling, consultative communication style – both written and verbal – with the ability to influence decisions at the highest level. You will collaborate across all departments, translating complex scenarios into actionable recommendations that elevate the client experience and reinforce Jet Aviation’s standing as the premier choice in private aviation. The Client Aviation Director position in Teterboro, NJ offers a competitive base salary range of $135,000‑$160,000. This hybrid role requires a minimum of four days per week onsite at our Teterboro airpark location. Your Profile A versatile aviation professional with at least five years of hands‑on experience across multiple facets of the private aviation industry, including a strong understanding of aircraft maintenance requirements and regulatory compliance. Your well‑rounded background demonstrates a strategic mindset and a proven ability to advise high‑net‑worth clients, manage complex accounts, and deliver bespoke solutions that consistently exceed expectations. Financially astute, with a proven ability to interpret budgets, analyse costs, and communicate the value of enterprise decisions. Experienced leader with a track record of building and nurturing strong relationships with crewmembers, maintenance personnel, and colleagues, fostering teamwork and collaboration to achieve operational excellence. You have spent years applying your expertise in private aviation, consistently pairing it with strategic insight to shape decisions that maximise operational capability, reinforce the company’s reputation for excellence, and empower internal teams to perform at their highest level. A master communicator—persuasive, empathetic, and able to translate complex information into compelling recommendations. Comfortable navigating high‑pressure, high‑stakes environments and influencing decisions at the executive level. Proactive, resourceful, and solution‑oriented, with the ability to balance client satisfaction, operational excellence, and regulatory compliance. Your Role Serve as the primary advisor and advocate for principal owners, providing expert guidance on all facets of their aviation portfolio—from operational strategy and maintenance oversight to annual budgeting and financial optimisation. Build and maintain trusted relationships with clients, crewmembers, maintenance teams, and colleagues, understanding their unique goals, preferences, and constraints to ensure seamless collaboration and service delivery. Analyse operational, maintenance, and financial data to make recommendations that maximise efficiency, control costs, and deliver measurable value. Explain and justify fees, costs, and operational decisions in a clear, confident manner, ensuring clients and internal teams understand the rationale behind every recommendation. Collaborate cross‑functionally to deliver integrated solutions that align maintenance schedules, operational readiness, and client expectations. Respond to complex, fast‑moving situations with sound judgment—knowing when to provide immediate advice and when to delay recommendations for further analysis. Mediate and resolve issues across departments, always prioritising both the client’s interests and the integrity of Jet Aviation’s operations. Stay ahead of industry trends, regulatory changes, and market dynamics to proactively advise clients and Jet Aviation teams. Lead, Grow, Make an Impact at Jet Aviation In this role you will: Lead: Take ownership of the client relationship, acting as the principal advisor and advocate for high‑net‑worth individuals and their aviation portfolios. Inspire and guide crewmembers and colleagues to deliver exceptional service and operational excellence. Grow: Expand your professional capabilities through exposure to a wide range of aviation disciplines, including maintenance oversight and team leadership. We support your development with ongoing training, mentorship, and opportunities to take on new challenges. Make an Impact: Your recommendations and decisions directly influence the success of our clients’ aviation operations and the reputation of Jet Aviation. By delivering strategic advice, optimising budgets, ensuring seamless experiences, and fostering strong team relationships, you will help our clients achieve their goals while driving our business forward. Benefits Eligible Jet Aviation employees can enjoy a comprehensive package that fuels passions inside and outside of work. Your health and well‑being matter to us. We offer a competitive benefit package that includes health, dental and vision insurance, a matching 401(k), health savings and flexible spending accounts, short‑term and long‑term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts, and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans #J-18808-Ljbffr handwerker