Client Relations Coordinator

Job Description

Job Description

Crestfield Talent is seeking a professional and organized Client Relations Coordinator to support customer communication, account follow-up, and day-to-day client service activities in Los Angeles.

This role is a good fit for someone who communicates clearly, stays organized, and enjoys helping customers while coordinating with internal teams.

Responsibilities

• Respond to client questions by phone and email

• Maintain accurate customer and account records

• Follow up on open requests and pending items

• Coordinate client needs with internal departments

• Schedule calls, appointments, and follow-up activities

• Provide status updates on routine service requests

• Assist with account documentation and internal records

• Help maintain a professional and responsive client experience

Qualifications

• Strong communication and customer service skills

• Good organization and attention to detail

• Comfortable using CRM and office software

• Able to manage multiple client requests

• Professional and dependable

• Previous customer service, account support, or office experience is preferred

Skills

Client Relations • Customer Service • Account Support • CRM • Phone Support • Email Communication • Scheduling • Customer Follow-Up • Communication • Organization • Time Management

Position Highlights

• Full-time schedule

• Paid training and onboarding

• Professional business environment

• Client-facing experience

• Opportunities for professional growth