Patient Access Leader - Fully Remote | Upto $80/hr
$80 per hourMercor
Job Description
Job Description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Patient Access Leader
Type: Contract
Compensation: $80/hour
Location: Remote
Role Responsibilities
- Lead end-to-end patient access operations including pre-registration, registration, scheduling, and intake workflows across inpatient and outpatient settings.
- Evaluate AI-generated outputs related to patient access processes, identifying errors and providing structured, actionable feedback.
- Develop and enforce policies and procedures for registration accuracy, demographic capture, and point-of-service collections.
- Monitor KPIs including registration error rates, pre-registration completion rates, insurance verification accuracy, and front-end denial rates.
- Ensure clean claim submission from point of entry by identifying and resolving front-end deficiencies.
- Collaborate with billing, clinical, and IT teams to streamline patient access workflows and reduce downstream claim errors.
- Train and mentor staff on registration best practices, compliance requirements, and system usage.
- Ensure compliance with HIPAA , CMS guidelines , and payer-specific requirements at the point of service.
- Document observations, annotate AI outputs , and provide structured feedback to support AI training datasets .
Qualifications
Must-Have
- 5+ years of experience in patient access, patient registration, or front-end revenue cycle management, with at least 2 years in a manager or director-level role.
- Deep knowledge of pre-registration, insurance verification, scheduling intake, and point-of-service collections.
- Strong understanding of HIPAA , CMS regulations , and commercial and government payer requirements.
- Proficiency with Epic , Cerner , Meditech , or similar EHR and registration systems.
- Exceptional written and verbal English communication skills.
- High attention to detail and ability to identify inconsistencies in workflows, data, or AI-generated outputs .
- Comfortable working independently in a fully remote environment.
- Strong organisational skills with the ability to manage multiple priorities simultaneously.
Preferred
- NAHAM Certified Healthcare Access Manager (CHAM) or Certified Healthcare Access Associate (CHAA) credential.
- Experience with denial prevention strategies at the point of registration.
- Familiarity with AI tools such as ChatGPT , Claude , or similar systems.
- Background in health system, hospital, or large physician group settings.
- Experience developing SOPs and training materials for patient access teams.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: View email address on us.fitly.work
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted a month ago
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