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Level 2 IT Support Analyst Windows, macOS & M365

Dawar Consulting

Dawar Consulting in Phoenix, AZ is seeking an IT Support Analyst – Level 2 to provide advanced technical support in an enterprise IT environment. You will troubleshoot escalated hardware, software, and network issues, manage incident queues in ServiceNow, and support Windows 10/11, macOS, Microsoft 365, and VPN connectivity.

This role serves as a Level 2 escalation point, works with Active Directory, Azure AD, endpoint management tools (SCCM/Intune/Jamf), and conference room technology.

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Vacancy posted 2 days ago
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