Finance Assistant

Automotive Finance Assistant Job Duties

Finance & Documentation Support

• Prepare and review all finance and lease documents for accuracy and compliance with dealership, lender, and state regulations.
• Gather customer information and verify required documents (driver's license, insurance, income verification, etc.).
• Process credit applications and submit them to approved lenders.
• Maintain digital and physical deal jackets, ensuring all paperwork is completed and filed correctly.

Customer Assistance

• Assist customers in understanding financing options, warranty plans, and protection products.
• Provide clear explanations of loan terms, payment schedules, and contract obligations.
• Coordinate with the sales team to ensure a smooth transition from vehicle purchase to financing.

Lender Communication

• Communicate with banks and credit unions to obtain approvals, update deal status, and resolve discrepancies.
• Track lender funding and follow up on any missing or pending documents.
• Maintain strong relationships with financial institutions.

Data Entry & System Management

• Enter customer and deal information into dealership management systems (DMS), CRM, and lender portals.
• Update inventory, deal numbers, and financial records as needed.
• Run credit reports and input data into finance software.

Compliance & Audit Support

• Ensure all deals follow federal and state laws (e.g., Truth in Lending, Privacy Act, OFAC).
• Assist with internal audits by maintaining accurate and complete paperwork.
• Monitor signatures, disclosures, and required forms to avoid funding delays.

Administrative & Operational Tasks

• Manage office supplies, forms, and finance-related materials.
• Assist the Finance Manager with daily tasks and special projects.
• Support dealership operations with scanning, printing, and organizing files.
• Handle phone calls, customer inquiries, and appointment scheduling.

Reporting & Recordkeeping

• Generate daily, weekly, or monthly finance reports as requested by management.
• Track contracts-in-transit, funding delays, and deal status.
• Maintain organized logs of customer deliveries, warranties, and aftermarket sales.