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Remote Real-Time Workforce Analyst I

Elevance Health

Atlanta, GA
  • Remote job

Elevance Health is seeking a Workforce Management Analyst I - Real Time Analyst to join our virtual team. This full-time role offers flexible scheduling and required in-person training sessions. You will monitor real-time call volume and adjust staffing to maximize service levels across our contact centers. Responsibilities include forecasting opportunities, scheduling around demand, and ensuring WFM systems reflect accurate staffing and breaks. #J-18808-Ljbffr Elevance Health

Vacancy posted 1 day ago
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