Technical Business Analyst

Technical Business AnalystAmericanTCS, recently integrated as part of Ascensus, has forged a lasting legacy for more than 50 years, embodying strength and resilience while championing change and innovation across the retirement industry. We provide a diverse range of tailored retirement plan solutions that symbolize resilience, versatility and strength.The Technical Business Analyst, reporting to the Trust & Custody Solutions Manager, will gather and document business and user requirements pertaining to new features for, and enhancements to, American Trust Custody's web-based financial platform, and they will translate these business requirements into functional specifications for use by the development team. The Sr. Technical Business Analyst will serve as the liaison between the internal and external business community-clients, partners and employees-and the development team where you will bridge the technical gap between business requirements and the needs of the development team.Duties/Responsibilities:Document business and user requirements with acceptance criteria and writing functional specifications for use by the development team.Coordinate, schedule, prepare agendas for, facilitate and participate in customer enhancement-focused collaboration sessions, Scrum meetings and sprint planning meetings, with internal and external audiences.Collaborate with the development team, product and training specialists, business development team, product management personnel and upper management on various activities to improve product offerings.Instinct to ask relevant probing questions that get to the "why" behind business requests to achieve successful outcomes.Lead demonstrations, user acceptance testing, and occasional training activities around the release of new enhancements or functionality and write product documentation.Write/maintain test plans, test cases and test scripts, and perform functional, regression and scalability testing.Manage a portfolio of complex projects that span one or multiple teams or systems.Create visual modeling or diagramming of current and proposed workflows.Generate feature enhancements and bug cases in the issue tracking system.Understand interdependencies between technology, operations, and functional goals.Perform research and root cause analysis to determine the cause of system issues, and find an approach to resolve noted issues.Identify, document and report discovered product anomalies.Serve as a resource for development, clarifying requirements throughout the software development life cycle.Skills & AbilitiesBachelor's degree in Business/Finance/TechnologyProject Management Professional (PMP) Certification or International Institute of Business Analysis (IIBA), CCBA or CCBP a plus3 years of experience writing functional specifications for development team to use in coding, preferably pertaining to new features and enhancements for a web-based applicationExperience with Azure DevOps is preferredExperience in Web services / APl's platform is a plusAbility to write intermediate SQL queries and experience using SQL Server Management Studio (SSMS) desiredPerseverance and fortitude to learn and grasp complex financial concepts and processesStrong analytical and problem-solving skillsExperience working in an Agile development environment using Scrum framework and sprintsStrong verbal and written communication skillsAbility to multi-task, prioritize and work efficiently while preserving accuracy and attention to detailEnergetic self-starter, with the ability to work independentlyBe aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.