Fintech Partnership Manager

: Description:

Who We Are

Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business and partner banking services and the website, CD Valet. Our experienced team and open API, cloud-based core technology platform deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank's most recent innovation is CD Valet, a new online marketplace that connects consumers to financial institutions to compare and open Certificates of Deposit (CDs) with the most competitive rates and terms nationwide. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company. Visit Seattle Bank for more information.

Position Summary

Seattle Bank's Partner Banking business helps fintechs, marketplaces and brands deliver financial services to their customers. A strategic element of our business, we are uniquely positioned to develop mutually beneficial partnerships due to our investment in configurable, scalable technology, strong regulatory posture, and disciplined risk management.

The Fintech Partnership Manager will own partner relationships, ensuring that all deliverables are met to and from our partners and will be the primary day-to-day partner contact. Key activities include: Monitoring and evaluating the partner's progress and strategy evolution, coordinating and developing of the agendas and materials for partner or internal facing meetings, evaluating, documenting and implementing partnership changes, and ongoing relationship management with the partner. Will immediately escalate performance shortfalls or red flags. Additionally, the Partnership Manager will assist on pre-flights and up-front diligence on prospective partnerships.

Reports to the Head of Partnerships. Works closely with Product or Program Managers and may direct the work of analysts on research, monitoring, and tracking. Liaises directly with key internal stakeholders, including the Fintech Risk Manager, CIIO, Credit Administration and compliance, and will work closely across the Bank with processing, operations and compliance teams.

Essential Duties

• Performs initial discovery for potential partners and fintech solutions.
• Obtains initial and ongoing due diligence materials for Fintech Risk Manager and Vendor Management's review.
• Participates in partner launch meetings and testing.
• Leads regular internal partner meetings, developing the agenda, providing updated dashboards and progress reports, and maintaining notes and follow-up priorities and task for managing the partnership.
• Performs periodic reviews of all partners and program targets and obtains required approvals.
• Prepares recommendations of program changes.
• Conducts regular meetings with partners to discuss results of activity, trends in errors, volume, new technology/enhancements, pricing changes, and monitoring results.
• Coordinates with IT for any reports required from the data lake for monitoring and/or reporting.
• Prepares Board reports that include profitability data and KPI/KRI data.
• Assists Fintech Risk Manager with projects.
• Other tasks as assigned by CBO.

Requirements:

• 3+ years experience in financial service partner, account, program or relationship management.
• 5+ years experience in financial services.
• Knowledgeable of fintech ecosystem.
• Knowledge of banking—or like industry, such as wealth/investment management, insurance, etc.—products and regulations.
• Excellent written and verbal communication skills.
• Proficient with PowerPoint and Excel, and able to quickly learn other relevant business systems.
• Demonstrated ability to work as an individual while coordinating with departmental teams.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Cooperative and professional attitude.
• Ability to effectively present information and respond to questions from customers/partners, management, internal stakeholders or vendors.
• Experience in project implementation or management preferred.
• Bachelor's degree or equivalent experience.

Seattle Bank Benefits

We're committed to delivering our promise of peace of mind to our clients. But we're also committed to our team members. We have intentionally designed a culture and work space that are highly collaborative, inclusive and supportive. We believe in the value of each team member and offer a full range of benefits and perks designed to support both your personal and professional goals. Our comprehensive benefits program for eligible employees includes:

• Medical, Dental and Vision insurance
• Employee Assistance Program (EAP), Life Insurance, Long Term Disability, Voluntary Life
• 401K with Bank contribution
• Paid Vacation - 3 Weeks
• Paid Sick Time - 1 hour per 40 hours worked
• Paid Holidays - 10 days
• Stock Options
• Annual Bonus Opportunity
• Transportation Benefits
• And fun, extra perks such as company socials and lunches, team development activities, bank sponsored volunteer opportunities, paid volunteer hours, quarterly incentive awards, and professional development opportunities.