Automotive Service Advisor

Benefits:

Bonus based on performance

Employee discounts

Free uniforms

Training & development

At Midas we are dedicated to providing quality services to vehicles, diagnosis and repair utilizing years of automotive repair experience.

We are looking for Automotive Service Advisor to join our team! If you have strong customer service skills and have management experience in the automotive service needs.

Responsibilities

As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

Greet and assist customers with service requests

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts (oil, oil filter and tires)

Overall cleanliness and organization of the facility

Other duties as assigned

Qualifications

A minimum of 2 years of store or service manager experience (Midas, Firestone, Pepboys, Tire Kingdom, Goodyear, Mavis, Meineke, etc)

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends

Valid driver’s license