Collections Specialist

Collections SpecialistThe Collections Specialist will coordinate with the AMS Manager to ensure compliance with the standards of the department for the processing of liens and lien releases, and various notification letters distributed and to assist with the filing of internal copies and the recorded copies of the notificationsCompensation: $22-23/hrFirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.Your Responsibilities: include the following. Other duties may be assigned.Process the various notification letters (including certified mailing of appropriate documents)Process liens and releases in accordance with clients’ delinquency policy, civil code and departmental standards.Maintain a working knowledge of FirstService Residential accounting systems and processes including, but not limited to, Jenark and the file management network.Ability to read and understand title documents (grant deeds, quit claim deeds, inter-spousal transfer deeds, etc.) to ensure our accounting records reflect the correct owner of record.Track the notifications, recorded copies and certified mailings against the internal accounting system to ensure all of the required notifications were distributed.Assist with the billing process to our clients (acting as an agent of the client).Ensure the filing maintenance of the department is up-to-date and completed accurately.Have a familiarity and understanding of the applicable codes governing the enforcement of collecting homeowner assessments for compliance purposes. (Davis Stirling Act, Fair Debt Collection Practices Act (State and Federal), Bankruptcy Law)Function as a department liaison for interdepartmental projects.Follows quality system procedures.Other duties as assigned.Skills & Qualifications:Basic knowledge of Microsoft Applications, especially Word and Excel.Good written and verbal communication skills.Ability to learn and utilize the internal accounting system (Jenark); previous accounting system exposure preferred.Proper and accurate clerical filingAbility to research property clarification issues as the need arises.Acts professionally and cooperatively with clients, vendors, and co-workers.Self-Motivated, critical thinking, problem solving, professional demeanor and attention to detail are all essential attributes for the person filling this position.Education & Experience:High school graduate required.Some college experience preferred.Exposure to an office environment with clerical duties highly desired.Property management or escrow experience preferred.Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to lift 25 lbs.Must be able to sit for extended periods of time.Must have finger dexterity for typing/using a keyboard.Must be able to communicate effectively with internal and external customers.Occasional overtime may be required.Consistent and regular attendance required.Tools & Equipment Used:General office equipmentWhat We Offer:Medical, dental, and vision plans (full time and those working 30+ hours)Part time 20+ hours qualify for dental and vision401K matchTime off including vacation, sick, and company paid holidaysPet insurance availableTuition reimbursementLegal servicesFree emotional wellbeing and daily life assistance support for all associatesDomestic partner coverageHealth savings accountFlexible spending accountAbout Us:FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.Experience exceptional service with a fulfilling career in property management with FirstService Residential.DisclaimerThe above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.