Accounts Receivable Specialist

Accounts Receivable Specialist

As the Accounts Receivable Specialist, you will play a key role in supporting the financial operations of Vistage by ensuring accurate and timely processing of member accounts, invoicing, and payments. This position is responsible for setting up new member accounts, generating invoices, processing payments and refunds, and maintaining accurate financial records to support a seamless member experience.

In this role, you will partner closely with internal teams, including Membership and Client/Member Services, to resolve billing inquiries, support account maintenance, and ensure alignment across departments. Your attention to detail and commitment to accuracy will directly contribute to maintaining strong financial integrity and delivering exceptional service to our members.

The Accounts Receivable Specialist will also assist in identifying process improvements, supporting ongoing operational efficiencies, and ensuring compliance with company policies and procedures.

This position reports to the Senior Accounts Receivable Manager and works collaboratively with a team of Accounts Receivable Specialists to support overall departmental goals.

Vistage is the world's largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster and for SMB leaders to maximize their impact.

The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 40 counties worldwide. These SMB executives spend a day or more with Vistage every month, immersing themselves in our comprehensive platform to become better leaders, make better decisions and get better results.

Vistage was founded more than 65 years ago, and we've grown every year since then by innovating to stay on the cutting edge of business and relentlessly delivering value to our members.

Vistage's culture and sense of mission drive employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey?

Responsibilities include maintaining member information in Great Plains, preparation and posting of invoices, processing payments, verifying and processing refund requests, sending out invoices and receipts to members, maintaining accurate back-up or files of billings, payments, adjustments or refunds, serving as interface with Member Services to resolve billing questions and discrepancies, processing cash receipt payments journals/postings, updating member information in Company's CRM along with Accounting System, helping manage the Accounts Receivable Email box and phone inquiries, and other tasks or projects as needed.

Qualifications include excellent verbal and written communication skills, strong customer service, strong work ethic, integrity, and organizational skills, working knowledge or Great Plains, Excel and Word preferred, flexibility to meet the demands of a dynamic environment, appropriate sense of urgency to address time sensitive issues, AA degree in Accounting or Account coursework preferred, or commensurate relevant work experience, minimum of at least 1 year of Accounts Receivable experience, experience with international billing/membership is a plus.

Total compensation range is $25/hr + 6.75% bonus.

Job location is hybrid in San Diego; 3 days onsite, 2 days offsite.