Practice Office Supervisor
$29 - $44 per hourCatholic Health Service
Job Details Position Summary:
Supports the Senior Office Manager in our Hematology/Oncology Practice in the overall administration and coordination of one or more practice locations, ensuring efficient daily operations and high-quality patient service. Responsibilities:
Supports the Senior Office Manager in our Hematology/Oncology Practice in the overall administration and coordination of one or more practice locations, ensuring efficient daily operations and high-quality patient service. Responsibilities:
- Assist with daily operations, including accounts payable/receivable, payroll, billing, budgeting, and staff support.
- Serve as backup to the Practice Office Manager and support departmental decisions and initiatives.
- Ensure adequate staffing and assist with staff training, coaching, and onboarding.
- Oversee front-office functions, including call management, scheduling, insurance verification, authorizations, and data entry (EPIC).
- Collect and manage patient demographic, financial, and insurance information.
- Perform appointment reconciliation and charge entry; coordinate with the Revenue Cycle team to support accurate billing, A/R management, and revenue goals.
- Maintain records, files, and compliance with organizational policies and regulatory requirements.
- Communicate updates, policy changes, and operational information to staff and providers.
- Participate in staff meetings and support special initiatives and performance improvement efforts.
- Provide culturally competent service and adhere to all organizational policies and procedures.
- Partner with senior leadership to meet Oncology Service Line annual goals within the scope of the Cancer Institute division.
- High school diploma or GED required; Associate's degree in Healthcare or Business Administration required; Bachelor's degree preferred.
- Minimum 5 years of administrative or clinic management experience.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); knowledge of healthcare operations, budgeting, and personnel practices.
- Ability to work in a fast-paced, high-pressure environment.
Vacancy posted 4 days ago
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