Sr Systems and Database Technician

Job Summary Performs divisional support for networks, servers, personal computers, operational technology and helpdesk. Responsible for software patch and firmware patch maintenance, maintaining equipment server and personal computer equipment, upgrading as per company policy, and supporting internal phone system, VoIP, and cell phone support. Duties include all aspects of operational technology support for the business/manufacturing where equipment and data interface with the computer network or system infrastructure. This position ensures system resources are administered and allocated while adhering to company policies and procedures. Essential Duties and Responsibilities Specification Development – work with the business to develop specifications of the project or task; including business rules, design, tasks and logical flow. Testing – design, perform and document appropriate tests for operating system, hardware or software upgrades to ensure error‑free deployment. Update, migrate or deploy systems to production in a documented and error‑free fashion. Documentation Development – document computer network and communications per company policy, maintain system or network flows, process maps, operational procedures, recovery procedures and user documentation. Analysis and Problem Resolution – support the business and IT in resolving application, equipment or network/communication problems. Train personnel in user departments on specific procedures necessary to use assigned equipment effectively. Maintain technology expertise in an evolving technical landscape. Assist Information Systems Management with technical expertise on special projects as directed. Job Skills & Abilities Experience moving applications and databases between servers. Demonstrated ability to recognize business needs, analyze requests, recommend solid technical solutions, and lead solution delivery. Strong problem‑solving skills and demonstrated attention to detail. Ability to work with a diverse group of clients, team members, managers, and subject matter experts (SME). Ability to plan and organize projects as needed. Provide periodic project updates and report to management and team lead. Participate in rotating on‑call support schedule during business and/or non‑business hours. Education and Experience Bachelor's degree in Computer Science or Information Technology preferred; related field certification or equivalent work experience acceptable. Minimum of 4 years of experience in a related field. Work experience with rapidly changing priorities and deadlines. Past experience working with projects from conception to completion with high accuracy and attention to detail. Experience with virtual machines (VM) setup and configuration. Strong working knowledge of Windows operating systems. Working knowledge of Linux operating systems. Experience setting up and repairing servers (Windows and/or Linux). Strong working knowledge of network administration – CCNA, CCNP, CCDA or other networking certifications preferred. Working knowledge of IBM i operating system considered a plus. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Able to travel as needed (occasional). Must be able to physically move, lift and install computers, servers, network equipment and peripherals (up to 50 lbs). Must be able to climb a ladder. Disclaimer: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description does not constitute a contract of employment and the Company may exercise its employment‑at‑will rights at any time. The above lists all of the essential functions, education, experience, skills and abilities required. Employees must also demonstrate good interpersonal skills, attitude and professionalism, acceptable attendance and work behaviors. EEO Statement NHBB is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Benefits 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Work Location In person Compliance Note Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. Pay Range $71,000 to $98,000 DOE #J-18808-Ljbffr New Hampshire Ball Bearings, Inc