Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Service Desk Analyst — First‑Line Support Pro

Delta Dental of California

Delta Dental of California is seeking an Associate Service Desk Analyst to provide first level IT support across contact channels as the Enterprise IT Service Center’s entry point. You will handle Windows administration, Citrix and remote access issues, resolve incidents and requests, and contribute to knowledge base with documented processes for new software, while ensuring SLA adherence. #J-18808-Ljbffr Delta Dental of California

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Service Desk Analyst — First‑Line Support Pro in Rancho Cordova, CA vacancy
  •  ...Epic Help Desk Technician Our client is looking...  ...Epic platform and needs support answering tickets from...  ...Duties: Serve as the first contact with customers...  ...appropriate level of services. Performs highest tier...  ...to customers on IT policy and procedures.... 
    Suggested
    Contract work

    Sparktek

    Rancho Cordova, CA
    11 hours ago
  •  ...Job Title: Help Desk Technician Location: San...  ...provide frontline technical support for a large-scale...  ...skills, strong customer service, and the ability to maintain...  ...levels in a fast-paced IT environment. Key...  ...Responsibilities: Provide first-level technical support... 
    Suggested
    Work at office
    Remote work

    Artech

    Rancho Cordova, CA
    1 day ago
  • $43.3k - $61.8k

     ...most vulnerable populations every day. We support the CalSAWS case management system, which...  ...eligibility staff to provide essential services like CalWORKs, CalFresh, Medi-Cal, Foster...  ...respond to voicemails left at the Service Desk, addressing user concerns in a timely manner... 
    Suggested
    Full time
    Work at office
    Local area
    Remote work
    Home office
    Monday to Friday
    Flexible hours
    2 days per week

    Gainwell Technologies

    Rancho Cordova, CA
    4 days ago
  • $110k - $124k

     ...Zachary Piper Solutions is seeking a Senior IT Engineer to support a company supporting the Congressional...  ...engineering experience (non-help desk) • Hands-on experience with Ivanti and/...  ...Microsoft Intune, Windows Autopilot, and JAMF Pro • Experience working in federal... 
    Suggested
    Contract work
    Work at office
    Remote work

    Zachary Piper Solutions

    Sacramento, CA
    4 days ago
  •  ...IT Specialist (Help Desk & Software Review) Location: Rancho Cordova, CA We are seeking an IT Specialist who can provide day-to-day technical support for employees while also reviewing software changes before they are deployed to production. This position is ideal... 
    Suggested

    Wilson Construction

    Rancho Cordova, CA
    23 hours ago
  • $22 - $29 per hour

     ...We are seeking an IT Help Desk Technician I to join our team at BKF Engineers...  ...for technology and customer service. The IT Help Desk Technician will provide front-line support for all IT-related issues and...  ...: Serve as the first point of contact for users seeking... 
    Bi-weekly pay
    Hourly pay
    Work experience placement
    Work at office
    Local area
    Flexible hours

    BKF

    Sacramento, CA
    4 days ago
  •  ...campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming...  ...best work. Job Summary Provides customer support for information technology customers by...  ...other support and project teams. Utilizes IT service management and other support... 
    Full time

    Adventist Health

    Roseville, CA
    3 days ago
  •  ...Pacific States Marine Fisheries Commission seeks an IT Application Software Specialist to support the California Recreational Fisheries Survey data applications. This role involves collaborating with subject-matter experts to develop, implement, and maintain software solutions... 
    Remote work

    Pacific States Marine Fisheries Commission

    Sacramento, CA
    11 hours ago
  • $45k

     ...Overview Drodex is seeking an IT Specialist to support the Administration for Strategic Preparedness...  ...the U.S. Department of Health and Human Services (HHS). ASPR is the nation’s public...  ...VPN connectivity Provide Tier 1–3 help desk support and resolve technical issues for... 
    For contractors
    Work at office
    Local area

    Drodex , Inc.

    Rancho Cordova, CA
    11 hours ago
  • Internetwork Expert is seeking an IT Help Desk Technician I to join their team. This role involves providing front-line support for IT-related issues, ensuring the organization’s technology infrastructure runs smoothly. Candidates should have an Associate's degree in Information... 
    Flexible hours

    Internetwork Expert

    Sacramento, CA
    3 days ago
  •  ...rehabilitation, enhance workplace satisfaction, and support successful reentry into the community...  ...position in the Information Technology Services Division. Under the general supervision...  ...Information Technology SupervisorII, the IT Associate carries out routine technical... 
    Permanent employment
    Full time

    California Correctional Health Care Services

    Sacramento, CA
    2 days ago
  • $110k

     ...Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will support large-system implementation efforts in the Child Support public-sector domain and may be assigned to... 
    Contract work
    For subcontractor
    Local area
    Remote work

    MAXIMUS

    Sacramento, CA
    1 day ago
  • BKF Engineers is looking for an IT Help Desk Technician I to provide technical support and assist users with IT-related issues. This role is perfect for someone passionate about technology and customer service, with responsibilities including troubleshooting, installation... 
    Hourly pay
    Flexible hours

    BKF Engineers

    Sacramento, CA
    2 days ago
  • $68.4k

     ...provides analysis in the development and support of projects and data analysis....  ...demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in...  ...primarily out-of-the office selling products/services (sales employees) Never Physical... 
    For contractors
    Work at office
    Local area

    Highmark Health

    Sacramento, CA
    3 days ago
  • $25 - $27 per hour

     ...Overview Akkodis is seeking a Technical Support Specialist on-site in Folsom,...  ...Technician to join a Biometric Systems Hosted Services Support Center . This role is responsible...  ...candidate will have strong experience in IT Service Desk operations, incident management,... 
    Contract work
    Temporary work
    Local area
    Night shift

    Akkodis

    Folsom, CA
    2 days ago
  •  ...Position: IT Systems Analyst / Help Desk Analyst Responsibilities Analyze business and system requirements to support enterprise IT initiatives. Support enterprise help desk operations...  ...systems such as ServiceNow, Remedy, Jira Service Management, or similar platforms.... 
    Local area

    R Systems

    Sacramento, CA
    1 day ago
  •  ...A California-based technical services company is hiring for an entry-level Tier-1 technical support role. This position focuses on providing first contact resolution for routine software and hardware issues. Responsibilities include troubleshooting, documenting incidents... 
    Contract work

    TriCom Technical Services

    Roseville, CA
    1 day ago
  •  ...Project-based IT work that implements a broad range of IT equipment, including...  ...advanced, hands-on technical support as escalated from Service Desk. Communicates and escalates incidents...  ...or collaborates with other Technical Analysts and other members of GTS. Participates... 
    Temporary work

    TriOptus LLC

    Sacramento, CA
    4 days ago
  • $18 per hour

     ...CAI is looking for a bilingual Service Desk Analyst to provide Level 1 technical support remotely. The role includes troubleshooting hardware and software issues, excellent customer service interactions, and requires a minimum of 6-12 months of experience in technical... 
    Hourly pay
    Full time
    Remote work

    CAI

    Sacramento, CA
    1 day ago
  •  ...integrated health system in California is looking for an Entry-Level IT Support Specialist. This role involves providing customer support for...  ...s degree or equivalent experience and possess strong customer service and technical skills. The position requires effective... 
    Full time

    Adventist Health

    Roseville, CA
    1 day ago
  • $70k - $90k

     ...will be providing technical solutions and support to all internal teams at Terraformation...  ...incoming support requests regarding software, services, hardware, or networking issues promptly....  ...At least 2 years of experience providing IT support to an organization Excellent... 
    Work at office
    Local area
    Remote work
    Worldwide

    GrabJobs

    Sacramento, CA
    1 day ago
  •  ...Job Title CLIENT Biometric Systems Hosted Services Support Center Job Description As part of the CLIENT Biometric Systems Hosted Services...  ...procedures and customer service guidelines relating to IT support of biometrics support systems. Provide data center support... 

    Mindlance

    Sacramento, CA
    1 day ago
  •  ...Job Description And Duties Under the direction of the Policy and Support Services Manager (Supervisor I), the Analyst II is responsible for performing a variety of analytical and program support functions for the Human Resources Office (HRO). The Analyst II serves as... 
    Permanent employment
    Full time
    Work at office
    Monday to Friday

    California Department of Industrial Relations

    Sacramento, CA
    3 days ago
  • $38.4k - $65.04k

     ...enthusiasts dedicated to delivering hands-on support and maintaining client systems for a...  ...you want to explore opportunities such as Service Delivery Management, Workplace Modernisation...  ...~5+ years of experience providing IT support ~ Experience working in a customer... 
    Minimum wage
    Full time
    Part time
    Local area
    Remote work

    Kyndryl

    Sacramento, CA
    4 days ago
  • $44.72k - $74.53k

     ...Technical Support Analyst II At Capital Insurance Group we...  ...Part of the Information Services department at CIG, the...  ...Information Technology (IT) organization delivers...  ...Paid Time Off during your first year Up to eighty-...  ...resolve or escalate Service Desk tickets in a timely... 
    Temporary work
    Work at office
    Local area
    Flexible hours

    Capital Insurance Group

    Roseville, CA
    1 day ago
  •  .../ 10am-7pm CT / 11am-8pm EST. Job Description The Technical Support Analyst position within the support organization is primarily responsible...  ...And Requirements Relevant software or customer service support experience. High standards of customer service and support... 
    Weekend work

    CSC

    Sacramento, CA
    1 day ago
  • $29 - $35 per hour

     ...possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support...  ...with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in organizations... 
    Permanent employment
    Temporary work
    Remote work
    All shifts
    Flexible hours
    Weekend work

    SpaceX

    Roseville, CA
    3 days ago
  •  ...We are a federal IT company on a mission to make customer experience (CX) the center of...  ...; engineers and artists. We work hard and support each other along the way. Teamwork is more...  ...join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with... 
    Remote work

    NuAxis Innovations

    Sacramento, CA
    4 days ago
  •  ...Support Technician Our client is looking for a Support Technician for a year+ long contract in Sacramento, CA. This position under general supervision of the IT End Point Support supervisor or the team lead will provide desktop computer support and provide support... 
    Contract work
    Work at office
    Monday to Friday
    Weekend work
    Day shift

    Samprasoft

    Sacramento, CA
    11 hours ago
  • $18 per hour

     ...Service Desk Analyst Req number: R7601 Employment type: Full time Worksite flexibility...  ...and providing the technical support and customer service needed...  ...You’ll Do Provide General IT end‑user support including:...  ...issues and problems Provide first level support including but not... 
    Hourly pay
    Full time
    Work at office
    Local area
    Remote work
    Worldwide
    Afternoon shift
    Weekday work

    CAI

    Sacramento, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Service Desk Analyst — First‑Line Support Pro. Be the first to apply!