Library Technician

Summary This position is organizationally aligned to the Medical Library and Patient Library at Zablocki VA Health Care System, Milwaukee, WI 695 - a complexity Level 1a VHA facility. Responsibilities The primary purpose of this position is to assist to the Medical Librarian in the administration and operation of all aspects of the Library Services Department. The program supports the medical information needs of health care personnel, Veterans, their families, and caregivers at Zablocki VA Health Care System. MAJOR DUTIES Manage local access links to online journals purchased by Milwaukee VAMC, to include identifying access issues and working with publishers, vendors, and/or the national Library network Office to establish and/or maintain access. Collects and tracks usage data for online resources. Responsible for searching union lists, including the VA Library Public Access Catalog (VALPAC), PUBMED, MEDLINE, the Internet and other databases for bibliographic information to facilitate interlibrary loans and for online journal resources. Responsible for using the National Library of Medicine DOCLINE document delivery system and other resources on the Internet to provide rapid service on requested items. Assists library customers with the location and use of materials in the library (online and physical print collection). This necessitates knowledge of the Library Resources Portal (LibLynx), VALNET services (mobile apps, remote access, etc.), online catalog and appropriate basic searching methodologies. Answers basic reference and informational questions, referring more difficult questions to the Medical Librarian. Assists Veterans, their families, and caregivers with the location of consumer health information resources. This necessitates knowledge of MedlinePlus.gov, VeteransHealthLibrary.va.gov, and appropriate basic searching methodologies. Regularly attends MedlinePlus.gov, VeteransHealthLibrary.va.gov, and other consumer health information related trainings to stay abreast of website changes and new health information that has been added. Serves as a contact person for work orders, EMS requests, IT help tickets, and all other requests related to the maintenance of the physical library space and equipment. Work Schedule: 8:00am to 4:30pm Compressed/Flexible: Not Authorized Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Library Technician/PD24116A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Library Technician position, and that is typically in or related to the position to be filled. To be creditable, this experience must have been equivalent to at least the GS-6 level in the Federal service. Specialized experience includes, but is not limited to: Working with Microsoft Office programs, databases, and the Internet. Working with fiscal and supply procedures and requirements. Accessing a Library's online circulation and catalog system. Understanding policies, procedures, techniques and terminology pertaining to the circulation of materials, fulfilling reference requests, and interlibrary loans. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at