Library Technician
US Department of Veterans Affairs
Job Title
Library Technician
Job Description
The primary purpose of this position is to assist the Medical Librarian in the administration and operation of all aspects of the Library Services Department. The program supports the medical information needs of health care personnel, Veterans, their families, and caregivers at Zablocki VA Health Care System. Major duties include:
- Managing local access links to online journals purchased by Milwaukee VAMC, including identifying access issues and working with publishers, vendors, and/or the national Library network Office to establish and/or maintain access.
- Collecting and tracking usage data for online resources.
- Searching union lists, including the VA Library Public Access Catalog (VALPAC), PUBMED, MEDLINE, the Internet, and other databases for bibliographic information to facilitate interlibrary loans and for online journal resources.
- Using the National Library of Medicine DOCLINE document delivery system and other resources on the Internet to provide rapid service on requested items.
- Assisting library customers with the location and use of materials in the library (online and physical print collection).
- Answering basic reference and informational questions, referring more difficult questions to the Medical Librarian.
- Assisting Veterans, their families, and caregivers with the location of consumer health information resources.
- Attending MedlinePlus.gov, VeteransHealthLibrary.va.gov, and other consumer health information related trainings to stay abreast of website changes and new health information that has been added.
- Serving as a contact person for work orders, EMS requests, IT help tickets, and all other requests related to the maintenance of the physical library space and equipment.
Work Schedule: 8:00am to 4:30pm
Compressed/Flexible: Not Authorized
Telework: This position is not authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Library Technician/ PD24116A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Financial Disclosure Report: Not required
Vacancy posted 3 hours ago
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