Principal Product Manager - Payments

Role Description

RealPage Payments is the purpose-built payments engine within the RealPage platform, powering rent, deposit, and fee payments across a broad range of property types. By tightly integrating with RealPage’s property management solutions, RealPage Payments enables property management companies to streamline rent collection, reduce manual processing and fraud risk, and offer residents flexible, digital-first options to pay how, when, and where they prefer.

• Own the strategy, roadmap, and execution for 3–5 payment product lines, including both existing offerings and new products from concept through launch and scale.
• Lead a cross-functional product pod (engineering, design, marketing, operations, and analytics) without direct people-management responsibility, setting priorities, clarifying requirements, and ensuring accountability for outcomes.
• Define, track, and own key performance indicators (KPIs) for your product lines, including adoption, revenue, margin, client satisfaction, and resident experience.
• Partner closely with Sales, Client Success, and key property management clients to deeply understand their needs, pain points, and opportunities—and translate these into clear product requirements and a prioritized roadmap.
• Serve as the day-to-day product owner for your domain, writing user stories, managing backlogs, and making trade-off decisions that balance client value, technical feasibility, risk, and commercial impact.
• Optimize and enhance existing products through experimentation, data-driven insights, and continuous improvement in areas such as UX, conversion, authorization rates, and operational efficiency.
• Lead the end-to-end launch of new payment capabilities, including discovery, business case development, requirements, build, testing, rollout, training, and post-launch performance measurement.
• Collaborate with Pricing and Finance to shape pricing and packaging strategies that align with market dynamics, client value, and P&L goals.
• Partner with Marketing and GTM teams to develop value propositions, positioning, messaging, and sales enablement materials that drive awareness, adoption, and expansion.
• Act as a subject matter expert on RealPage Payments and the broader payments ecosystem (card, ACH, offline, alternative payments), staying current on industry trends, regulations, and competitive offerings.
• Participate in key client discussions and executive briefings as the product voice, supporting sales cycles and strategic account planning.
• Work closely with Operations, Risk, and Compliance to ensure products are resilient, scalable, compliant, and deliver a reliable experience for property managers and residents.
• Proactively identify product, process, and experience gaps, and drive cross-functional initiatives to address them.

Qualifications

• 8+ years of product management experience in payments, fintech, SaaS, or related technology businesses, with demonstrable ownership of significant product lines or platforms.
• Proven track record of managing products end-to-end—from discovery and strategy through delivery, commercialization, and iterative optimization.
• Experience leading cross-functional pods or squads (engineering, design, marketing, operations) in an agile environment, with strong influence skills and no formal reporting lines.
• Strong familiarity with payment flows (card, ACH, cash/offline, digital wallets) and payment economics; property management, real estate tech, or proptech experience is a plus.
• Demonstrated ability to use data and analytics to define KPIs, measure product performance, and drive prioritization and decision-making.
• Experience working closely with Sales and clients to inform roadmaps, co-create solutions, and support go-to-market and adoption.
• Strong business acumen and comfort with P&L levers, pricing, and commercial trade-offs.
• Excellent communication and storytelling skills, with the ability to translate complex concepts into clear narratives for technical teams, commercial teams, and executive stakeholders.
• Hands-on experience with agile product development practices, backlog management, and user story creation.
• Operates with an owner mindset, taking end-to-end accountability for outcomes and results.
• Customer-obsessed, energized by spending time with clients and users and turning insights into action.
• Highly collaborative and influential, able to align diverse stakeholders around a clear product vision and roadmap.
• Structured and analytical, with a bias for action and experimentation.
• Comfortable navigating ambiguity and complexity in a fast-paced, matrixed environment.
• Passionate about building great payment experiences that make life easier for property managers and residents.

Requirements

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
• The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word.
• May be required to sit and/or stand for long periods of time.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• May be required to lift or move 10+ pounds.

Benefits

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Company Description

RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Pay Range: USD $105,800.00 - USD $180,200.00 /Yr.