Global Key Account Director

Job Description

Key Responsibilities

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• Own and drive revenue growth across a portfolio of key global enterprise accounts
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• Develop and execute territory and account plans to identify new opportunities
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• Serve as a trusted advisor and primary point of contact for stakeholders across branding, marketing, product development, and technology teams
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• Lead complex negotiations and close large multi year enterprise agreements
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• Identify upsell opportunities by building deep client relationships and understanding evolving customer needs
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• Collaborate cross functionally with product, engineering, studio, legal, finance, marketing, and customer success teams to deliver value driven solutions
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• Cultivate relationships from executive level to operational stakeholders within customer organizations
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• Stay informed on industry trends across design, branding, marketing, and type technology
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• Identify opportunities to use AI and automation to improve productivity and streamline workflows
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• Represent the company at industry events, conferences, and customer meetings to drive business development and strengthen relationships
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Day to Day Responsibilities

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• Manage and grow relationships within assigned global enterprise accounts
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• Execute account and territory plans to expand revenue opportunities
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• Engage stakeholders across multiple functions including branding, marketing, product, and technology
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• Conduct consultative discussions to understand customer needs and align solutions
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• Lead negotiations and support procurement processes for enterprise agreements
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• Partner with internal teams to deliver solutions aligned to customer objectives
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• Monitor customer needs to identify upsell and expansion opportunities
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• Track industry trends and apply insights to customer engagements
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• Explore and apply AI and automation tools to improve workflow efficiency
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• Participate in events and customer meetings to support relationship development and pipeline growth
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Preferred Experience and Attributes

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• Experience in enterprise sales within media, advertising, technology, or SaaS environments
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• Proven track record managing high value accounts and exceeding revenue targets
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• Ability to develop and execute strategic account plans
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• Strong communication, negotiation, presentation, and organizational skills
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• Experience navigating complex procurement processes and engaging with C level executives
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• Ability to collaborate across cross functional teams
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• Self motivated, resilient, and results driven mindset
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• Understanding or interest in typography, design, branding, marketing, and type technology
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• Interest in emerging technologies including AI and automation
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