Administrative Assistant 1

$45,907.00 - $69,203.00 Annually

Dauphin County, PA

Civil Service Permanent Full-Time

CS-2026-50844-08210

Insurance Department

IN Auto Cat WC Scy Fnd Div

06/02/2026

6/15/2026 11:59 PM Eastern

08210

00119488

AFSCME

A4

ST05

00095340

Insurance Department, Auto Cat and Worker's Compensation Security Funds Division

901 N 7th Street

Harrisburg, Pennsylvania

17102

Collette Rebuck

View email address on click.appcast.io

THE POSITION

Do you want your administrative work to support a team that provides claim payments for workers entitled to Pennsylvania workers' compensation benefits when insurance companies cannot? Apply for this Administrative Assistant 1 position with the Pennsylvania Insurance Department, Auto Cat and Worker's Compensation Security Funds (WCSF) Division, Bureau of Special Funds (BSF). This role blends steady office work with meaningful service to Pennsylvania residents. Take the next step in your career and grow your administrative skills while contributing to public service!

DESCRIPTION OF WORK

As an Administrative Assistant 1, you will provide vital administrative and clerical support that ensures BSF program operations run efficiently and effectively. Your work will help support programs that assist people across the Commonwealth. Duties include the following:

• Administrative Support: Provide general clerical and administrative support for daily operations, department-wide programs and projects; help provide technical training to staff
• Process Management: Create, organize, update, and maintain all Special Funds procedure manuals, process maps, and related documents; research and analyze other states' processes and procedures; and identify and recommend internal changes based on findings
• Report Tasks: Prepare periodic and ad hoc reports; analyze to identify trends, discrepancies, and abnormalities
• Public Outreach: Create letters, memos, and newsletters to provide the public with educational information about WCSF and related programs
• Fiscal Assistance: Support budget preparation and prepare preliminary estimates; determine cause of rejected, missing, and uncashed payments and independently resolve
• Communications Liaison: Answer phone calls and email inquiries regarding Special Funds processes and functions; prepare correspondence

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $45,907 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Such training as may have been gained through graduation from a four year college or university or any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.