Receptionist/Administrative Assistant

Being a good investor and being a good firm are two different things. We want to be both.

We are an Atlanta-based private equity firm with $42 billion in assets under management specializing in franchise and franchise-like business models. Our portfolio companies span multiple sectors including restaurants, business and consumer services, health and wellness, and education and youth activities.

Since our founding in 2001, we have been guided by the same core values – do what’s right and long-term smart, regardless of conventional wisdom…even when it’s hard, and even when no one’s looking.

We view investing as a team sport. Our goal is shared success – for customers, employees, franchisees, strategic partners, service providers, management teams, and shareholders. We have a focused investment strategy that provides pattern recognition and a deep belief in win-win partnerships.

We partner with market-leading companies and management teams and believe in value creation through operational excellence. Currently, they generate $100 billion in annual system sales from 117,000+ locations across the globe.

The Opportunity:

The Receptionist/Administrative Assistant is a key member of the firm’s administrative team and serves as the first point of contact. This role is responsible for providing welcoming and professional experience while supporting the day-to-day operations of the office. The ideal candidate is organized and dependable.

Key Responsibilities:

Reception & Front Desk

• Welcome visitors and maintain a professional, inviting reception area
• Answer and direct incoming phone calls in a professional manner
• Maintain conference room schedules and assist with meeting-room needs
• Oversee all incoming and outgoing mail, shipping, and deliveries
• Coordinate visitor registration, parking and building access
• Follow firm procedures related to security, confidentiality, and visitor access
• Contribute to a positive, collaborative, and service-oriented office environment

Administrative Support

• Provide administrative support, schedule meetings, and coordinate conference rooms
• Coordinate travel arrangements, including flights, hotels, and ground transportation
• Assist with office supply inventory and ordering
• Coordinate catering, lunches, beverages, and other meeting-related needs
• Provide backup coverage for other administrative team members as needed
• Support firm-wide meetings, events, and employee activities
• Assist with special projects and other administrative responsibilities as assigned

Requirements:

• 1–3 years of experience in a receptionist, administrative, or office support role preferred
• Strong verbal and written communication skills
• Professional and polished demeanor with excellent interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office, Outlook, Teams, and other standard office technology
• Ability to handle confidential and sensitive information with discretion
• Demonstrated reliability, flexibility, and willingness to assist others
• Positive attitude and a strong commitment to providing excellent service

Benefits:

Roark provides a highly competitive package that includes, but is not limited to:

• Base salary plus annual performance bonus
• Medical, dental, vision, life insurance and long-term disability insurance
• 401k with employer match
• Paid time off and holidays
• Breakfast, lunch, snacks and drinks are provided daily in the office

Our team is based in Atlanta, GA, and we love the energy of working together in person. This role is fully on-site, five days a week.