Outbound Call Center Representative

Job Description

Job Description

Outbound Sales Representative

Coastal Debt Resolve  Fort Lauderdale, Florida, United States (On-site)

Position: Outbound Sales Representative

As an Outside Sales Representative at Coastal Debt Resolve, you will play a crucial role in client outreach and engagement. Your primary responsibility will be to make high-volume outbound calls, identifying business owners in need of our debt settlement services. You will introduce them to our programs, assess their eligibility through qualifying questions, and transfer them to our team of closers for a free consultation.

Responsibilities:

• Make 600-1,000 outbound calls daily to potential clients.
• Clearly explain Coastal Debt Resolve’s services, emphasizing the benefits and solutions provided.
• Follow a structured script and utilize rebuttals to determine client eligibility before transferring them to a closer.
• Meet and exceed daily, weekly, and monthly performance targets for call volume and transfers.
• Utilize CRM tools to track call outcomes, schedule follow-ups, and manage client data efficiently.

Required Qualifications:

• Ability to work on-site (this is not a remote position).
• At least 1-2 years of experience in phone sales or telemarketing.
• Excellent verbal communication skills with a professional phone demeanor.
• Ability to handle high call volumes, targeting up to 1,000 calls daily.
• Strong motivation to achieve sales goals and earn commission.
• Proficiency in using basic computer applications and software.
• Strong organizational and time management skills to meet daily call targets.

Preferred Qualifications:

• Experience using Five9 software.
• Familiarity with Merchant Cash Advance (MCA) and the debt settlement industry.
• Experience with Customer Relationship Management (CRM) software, such as Salesforce.
• A track record of consistently meeting or exceeding sales targets.

Compensation:

• Base salary: 15.65hr
• Commission: $30-$60 per qualified client referral, with additional bonuses up to $400 for client enrollment.
• Weekly and monthly performance-based bonuses for exceeding targets and achieving exceptional sales metrics.
• Uncapped earning potential.

Benefits:

• Comprehensive package that includes health, dental, vision, and supplemental insurance through Aflac.
• Eligible for paid time off (PTO) upon the completion of the introductory period.
• On-site paid training.

Schedule:

• Monday - Friday - full-time position.
• 8-hour shifts (9:30 am - 6:30 pm)

Work Location: On-site, Fort Lauderdale, FL.

Company Overview: Coastal Debt Resolve is a leading debt settlement company specializing in assisting businesses struggling with Merchant Cash Advances (MCAs). We understand the unique financial challenges these businesses face and are committed to providing tailored debt resolution strategies. Our mission is to empower businesses by helping them achieve financial stability and peace of mind through our effective debt settlement programs. Coastal Debt Resolve is BSI ISO 9001:2015 certified and BBB accredited with an A+ rating, demonstrating our dedication to excellence, transparency, and ethical business practices.

Are you looking for an opportunity to work for a Company that has an unwavering commitment to excellence, transparency, and ethical business practices? Be a part of a team that focuses on providing personalized business debt relief and empowering businesses to regain financial stability. Coastal Debt Resolve is a leader in Business Debt Settlement with a dedication to delivering exceptional service and maintaining the trust and confidence of our clients. Our Company has earned a reputation for excellence and trustworthiness in the financial services industry. We are BSI ISO 9001:2015 certified and are BBB accredited, attaining an A+ rating.

Company Description

Are you looking for an opportunity to work for a Company that has an unwavering commitment to excellence, transparency, and ethical business practices? Be a part of a team that focuses on providing personalized business debt relief and empowering businesses to regain financial stability. Coastal Debt Resolve is a leader in Business Debt Settlement with a dedication to delivering exceptional service and maintaining the trust and confidence of our clients. Our Company has earned a reputation for excellence and trustworthiness in the financial services industry. We are BSI ISO 9001:2015 certified and are BBB accredited, attaining an A+ rating.