Account Manager

Account ManagerOur client is seeking an experienced Benefits Account Manager to join their growing team. This is a client-facing, service-focused role responsible for managing and supporting a book of small to mid-sized employer group accounts. The ideal candidate is a licensed Life & Health Insurance professional with extensive knowledge of group medical, dental, vision, and ancillary benefits who can confidently manage client relationships from renewal through open enrollment.Account Manager ResponsibilitiesServe as the primary point of contact for an employer group benefits client, delivering exceptional day-to-day account management.Build and maintain strong client relationships through responsive communication and proactive service.Prepare and present annual renewal proposals, including benefit comparisons, plan recommendations, and renewal strategies.Coordinate and facilitate open enrollment meetings and employee benefit education sessions, both virtually and onsite.Partner with insurance carriers to obtain renewal information, resolve service issues, and ensure timely implementation of benefit changes.Respond to client inquiries regarding eligibility, enrollments, plan changes, billing issues, and carrier services.Coordinate the implementation of new and renewing benefit plans while ensuring accuracy and timely completion of all required documentation.Stay current on carrier products, plan enhancements, regulatory changes, and industry trends to provide informed guidance to clients.Collaborate with internal team members to ensure high-quality service and successful execution of client initiatives.Maintain accurate client records and documentation while managing multiple priorities and deadlines.Account Manager RequirementsActive Life & Health Insurance License.Bilingual in Korean, Chinese, or Japanese is a requirement (verbal and written).Minimum of 3 years of experience managing employer-sponsored group benefits accounts.Strong working knowledge of medical, dental, vision, life, disability, and voluntary benefit plans.Experience preparing and delivering renewal presentations to employer groups.Experience coordinating and conducting virtual and in-person open enrollment meetings.Thorough understanding of multiple insurance carriers and their group benefit products.Excellent communication, presentation, and relationship-building skills.Account Manager BenefitsHealthcare CoveragePTO and Sick Days401k with match