Contact Center Account Executive

What you can expect Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel. About the Team The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting‑edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer‑centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration. Responsibilities Qualifying leads and performing needs assessment, engaging technical resources Creating, delivering, and managing client presentations, proposals and coordinating quarterly business reviews Utilizing solution‑selling and value‑selling techniques to effectively guide sales processes to close Developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns Partnering with sales Account Executives to upsell current customers and assist in closing potential customers Developing go‑to‑market co‑sell strategy (internal Zoom, alliance partner & channel partners) Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions What we’re looking for Experience in Telephony Contact Center Sales Experience leading others with product/services training; demo and sales guides; learning and training materials Experience utilizing Customer Relationship Management (CRM) tool Salary Range or On Target Earnings Minimum: $139,100.00 Maximum: $283,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location‑based compensation structure; there may be a different range for candidates in this and other locations. Benefits As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community in meaningful ways. Click Learn ( for more information. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Zoom