Cafe Manager - Tatte Wellesley

A Cafe Manager supports Tatte's mission to Inspire, Care for, and Nurture Life. Every day. Café Managers are key members of the café leadership team, responsible for delivering exceptional guest experiences while supporting the development of team members and executing café operations to Tatte standards. Cafe Managers are typically experienced supervisors who are interested in developing their leadership skills and working toward becoming an Assistant General Manager. Successful Café Managers lead by example, inspire their teams through authentic hospitality, and create an environment where both guests and team members can thrive.

KEY RESPONSIBILITIES

Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies Support execution of operational standards, food safety, product quality, and service excellence Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback Ensure beverage, bakery, and savory products meet recipe and presentation standards Navigate guest and team member concerns professionally and effectively Support onboarding and ongoing development of new team members through company training programs Maintain strong knowledge of products, ingredients, allergens, and food safety practices Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits Other duties as assigned

ESSENTIAL FUNCTIONS / WORKING CONDITIONS

Ability to work a flexible schedule based on business needs, including days, nights, weekends, and holidays Ability to work 10+ hour shifts at least four shifts per week Ability to stand, sit, squat, and walk for extended periods of time Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds Consistent and punctual attendance Ability to remain calm and lead effectively during high-volume periods

QUALIFICATIONS & EXPERIENCE

Required Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment Excellent verbal and written communication skills Knowledge of restaurant operations and station setup Ability to work collaboratively in a team environment Strong attention to detail Preferred Proficiency in Microsoft Office including Word, Excel, and Outlook Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX ServSafe, Allergen, and ChokeSaver certifications

OUR BENEFITS & PERKS

Competitive Pay: $24.50–$30.50/hour, depending on experience Health, dental, and vision insurance 401(k) with company match Paid vacation time Flexible schedules with no late nights 50% meal discount and 2 complimentary beverages per shift Free mental health support Free Employee Assistance Program (EAP) An inclusive community that offers potential for growth Learn more about us at tattebakery.com Join us on our journey to create something special! Please note that Tatte is an E Verify employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Tatte Bakery & Café