Facilities Manager

Facilities Manager

Panthers IceDen, Coral Springs, FL

Organization Overview: The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

As the NHL's southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.

An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, "Heroes Among Us," honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans' affairs; children's health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.

The Facilities Manager is responsible for the strategic oversight, maintenance, and operational integrity of the Florida Panthers Ice Den. This leadership role manages a team of maintenance technicians and external contractors while ensuring all building systems — including rink refrigeration, HVAC, plumbing, and electrical — are maintained to the highest standards of performance and safety.

The Facilities Manager serves as the primary point of contact for all facility operations, vendor relationships, and capital improvement projects. This is a highly visible role that directly shapes the experience of every skater, event guest, and team member who enters the Ice Den.

Leadership & Team Management

• Lead, supervise, and develop a team of facilities maintenance technicians, including scheduling, performance management, and professional growth
• Establish clear priorities, delegate effectively, and hold the team accountable to quality standards and timelines
• Foster a safety-first culture and ensure compliance with all OSHA and facility-specific safety protocols
• Conduct regular team meetings, training sessions, and performance reviews

Facility Operations & Systems Oversight

• Oversee day-to-day operations of all building systems including rink refrigeration, HVAC, plumbing, electrical, and ice-making equipment
• Ensure rink ice quality standards are consistently met, supporting the full schedule of league play, public skating, and tournaments
• Monitor facility systems and implement proactive measures to prevent equipment failures and unplanned downtime
• Manage the computerized maintenance management system (CMMS); ensure work orders are properly assigned, tracked, and closed out

Vendor & Contractor Management

• Source, negotiate with, and manage service contracts with vendors, contractors, and equipment suppliers
• Oversee third-party work to ensure quality, safety compliance, and on-time delivery
• Maintain up-to-date records of warranties, service agreements, and vendor contacts

Capital Planning & Budget Management

• Develop and manage the annual facilities maintenance budget; track expenses against budget and report variances to leadership
• Identify and prioritize capital improvement projects; prepare project proposals with cost-benefit analysis and timelines
• Partner with the General Manager and finance team on multi-year facility planning and infrastructure investments

Event & Operational Support

• Coordinate facilities resources to support tournaments, events, and high-traffic rink schedules
• Serve as the primary on-call escalation point for after-hours facility emergencies
• Collaborate cross-functionally with ice operations, programming, and front-of-house teams to ensure seamless guest and athlete experiences

Qualifications

Required

• High school diploma or GED required; associate's or bachelor's degree in facilities management, engineering, or related field preferred
• 5+ years of progressive facilities maintenance experience, with at least 1 year in a supervisory or management role
• EPA Universal Certification required
• Demonstrated experience managing teams and contractors in a fast-paced, multi-system facility environment
• Strong working knowledge of mechanical systems: refrigeration, HVAC, plumbing, and electrical
• Proficiency with CMMS platforms and Microsoft Office Suite
• Ability to read and interpret blueprints, schematics, and technical specifications
• Strong communication, organizational, and problem-solving skills
• Flexibility to respond to after-hours emergencies and work nights, weekends, and holidays as needed

Preferred

• Experience managing facilities at an ice rink, arena, or multi-use sports and entertainment venue
• Hands-on background in refrigeration, ice-making systems, or chiller plant operations
• Experience developing and managing capital budgets and multi-year maintenance plans
• Brazing/welding, soldering, or basic fabrication skills

Position Type / Expected Hours of Work

This is a full-time exempt (salaried) position. Must be able to work flexible hours, nights, weekends, and holidays, and respond to after-hours facility emergencies as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.