Quality Assurance (QA) Analyst

Church Pension Group (CPG) is a financial services organization that serves the Episcopal Church, located in Midtown Manhattan. CPG was founded in 1917 to provide pension benefits to eligible clergy of the Episcopal Church. Since then, its mission has expanded to include life and disability insurance, health benefits, property & casualty insurance, and publishing. The Quality Assurance Analyst is responsible and accountable for the assigned testing activities across the projects, production support and enhancements. Responsible for supporting the projects including: development of the test cases, test scenarios, test execution, results analysis, and escalation of identified issues/questions. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through detailed testing to maximize the benefit of business investments in IT initiatives. This is a technical role that requires knowledge of the end user applications, databases, technical aspects and testing methodologies. The success of this role is dependent upon the candidate’s ability to understand and apply the best industry practices and align that with the practical needs of individual IT and business projects. ESSENTIAL DUTIES AND RESPONSIBILITIES Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of relationship building and meaningful collaboration Support and contribute to the development of the Test Plan and Test Strategy for the assigned projects, enhancements, and production support Develop detailed test scenarios based on the Acceptance Criteria and /or feedback from Business Partners Develop, document, and maintain functional test cases and other test artifacts including test data, data validation, and automated scripts Support various domains developed and maintained by CPG including API, ETL, Web Support transactional systems such as Oracle Financials, Alfresco, Documaker Perform security testing as part of the QA testing cycle In collaboration with cross functional teams incorporate automated unit tests as part of the regression test bed Work with cross functional teams to complete the root cause analysis and corrective actions plans to ensure higher test coverage throughout the development and UAT cycles Promote QA standards and best practices across functional teams Attend and contribute to Scrum events: daily standups, backlog refinement meetings, Sprint demo and Sprint planning Maintain the test environment strategy to ensure the environments are ‘test-ready’ for the integration testing Participate and provide feedback in the Lessons Learned meetings Collect quality metrics, perform trend analysis Actively identify and participate in training, education, and development activities to improve own knowledge and performance to sustain and enhance professional development QUALIFICATIONS Strong understanding of the Scrum, Waterfall and hybrid model Strong background in functional, integration and regression testing for enterprise applications following waterfall and/or agile methodology Strong business communications, facilitation/elicitation, listening, analytical, organizational, and interpersonal skills Ability to communicate (verbally and in writing) effectively with project stakeholders, external vendors, and project team members. Ability to work creatively and analytically in a problem-solving environment Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment Ability to work effectively with business personnel at all levels with outside vendors and contractors Advanced proficiency in executing test strategies/plans/cases from business and functional requirements Intermediate level SQL skills Understanding of ETL, API, Web technologies and their components Working knowledge of software and tools including MS Office Products, ServiceNow, JIRA, Confluence, Monday.com, TestRail and BI reports Familiarity with automated testing tools and scripting techniques Hands-on experience with programmatic test automation coding and automated testing framework design is a plus EDUCATION and/or EXPERIENCE BA/BS degree in computer science, Information Systems, or other related fields is preferred. Combination of education and experience considered. 5+ years’ QA experience testing multi-tiered software applications required Professional certification, such as CSTE or CSQA is preferred PHYSICAL DEMANDS Extensive use of a computer keyboard is a demand of the position to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of this position. WORK ENVIRONMENT Currently, hybrid work environment, which requires working in CPG’s office Tuesdays through Thursdays and flexibility to work remotely on Mondays and Fridays. Church Pension Group employees must maintain a professional, compassionate, and trustworthy work environment always. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of the job within this environment. Salary Range: $98,000 - $127,000 Join us and Create A Better Future For Yourself! Flexible Benefits available to eligible employees: Medical (including Vision) Dental Core Benefits automatically provided to eligible employees: Employer funded defined benefit pension plan (five year vesting) Employee Life Insurance Spouse and Dependent Life Insurance Accidental Death and Dismemberment (AD&D) Insurance Short-Term Disability (STD) coverage Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax) Business Travel Accident Insurance Worker’s Compensation Employee Assistance Program Retiree health insurance (eligible after 10 years) Retiree life insurance Elective Benefits available to eligible employees: 401(k) with matching contributions (immediate vesting) Flexible Spending Accounts (FSAs) Commuter Benefits New York’s 529 College Savings Program (NY State residents) Educational Assistance Program available to eligible employees Parental Leave available to eligible employees Time Off available to eligible employees: Vacation, Sick, Personal and Holidays You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas. CPG is an equal opportunity employer. We are committed to fair hiring practices and do not discriminate against job applicants or employees based on any protected characteristics. We also celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a CPG employee, please use your CPG email address when creating your profile to apply. #J-18808-Ljbffr