Frontier AI Customer Operations Lead
davidjoseph-co
Hud is building the human-in-the-loop layer for RL data and marketplace use by frontier labs and enterprises. The Customer Operations Lead handles customer-facing work across vendors and buyers, explaining Hud’s platform and processes to non-technical users. You will turn recurring issues into improved workflows, sometimes run product demos, and collaborate with internal teams to unblock contracts and onboarding in a fast-paced startup environment. #J-18808-Ljbffr davidjoseph-co
$120k - $150k
...(RL) training data and evaluations for frontier AI agents, plus a marketplace to sell them... ...Tools / RL infrastructure The Role Own the customer-facing work that can't or shouldn't be... .... Requirements A customer / business-operations or consulting background Sound judgment...SuggestedFull timeWork at office$100k - $150k
...Role We're a fast-growing, early-stage AI/ML infrastructure company building the... ...Learning (RL) environments — used by frontier AI labs, data suppliers, and... ...-edge models. We're looking for a Customer Operations Lead to own the human layer of our customer...SuggestedFull timeContract workFor contractorsRemote workVisa sponsorshipFlexible hours$120k - $150k
Hud — Customer Operations Lead Type: Full-time | On-site | San Francisco, CA (or Singapore) Compensation: $120,000-$150,000 + competitive equity... ...-learning (RL) training data and evaluations for frontier AI agents, plus a marketplace to sell them to frontier labs....SuggestedFull timeContract workWork at officeRelocationVisa sponsorship- CallTree AI is seeking a human supervisor for our AI agents to monitor live customer interactions in real-time and ensure quality. You will jump in to rescue conversations... ...improve AI performance. This role balances operational monitoring with direct customer engagement,...Suggested
$230k - $260k
...AreNotion is the collaborative AI workspace where teams and... ...Notion.Notinos (our employees) are customer zero in bringing this future... ...the Role:The CX Strategy & Ops Lead is responsible for designing &... ...users.Identify and implement operating frameworks to streamline customer...SuggestedLocal area$100k - $250k
...What are we looking for? We’re hiring a Customer Operations Lead to run day-to-day customer operations and ensure fast, high-quality outcomes. You... ...account changes Non-technical support: handle requests when AI support fails or users need human help Triage and routing:...For contractorsWork at officeRemote work- ...intelligence benefits all of humanity. Customer Education plays an important... ...use increasingly capable AI systems effectively,... ...and programs grow, we need an operating foundation that keeps the content... ...shape how enterprises adopt frontier AI. ABOUT THE ROLE We are...Full timeWork at office
- A technology company is seeking a Customer Operations Lead based in San Francisco. This role involves running customer operations, managing billing workflows, and leading a contractor team to ensure high-quality customer outcomes. The ideal candidate will demonstrate operational...Remote jobFor contractorsWork at office
$80k - $90k
...’re looking for a sharp, detail-oriented Operations Analyst to join our growing team. This is... ...ownership and direct impact on how we serve our customers and scale our internal processes. This is... ...solutions leveraging automation and AI workflows. Quality Assurance (QA) Audit...$230k - $260k
...Are Notion is the collaborative AI workspace where teams and agents... ...The Role The CX Strategy & Ops Lead is responsible for designing and executing the customer support strategy to ensure that... ...users. Identify and implement operating frameworks to streamline customer...Local area- ...professional experienced in leading go-to-market campaigns in Fortune... ...specifically supporting the AI Frontier Labs. You know how to sell innovation and change through customer vision expansion and can... ...System Integrators.Databricks operates at the leading edge of the Unified...Local areaWorldwide
- Pilot.com, Inc. is seeking a data‑driven operations professional to own work orchestration, KPI reporting, and forecasting across the Customer Operations function. You will build scalable models, automate workflows, and partner with senior leadership to drive efficiency...
- Benchling is seeking a Customer Experience Communications Operations Manager to own the communications backbone for our customer base. You will manage incident... ...message reaches the right customers on time. You will lead three streams: incident communications, change/release...
- DoorDash is seeking an Associate Manager, Strategy & Operations in the AI Research Lab to translate frontier AI advances into shipped products and scalable infrastructure. You will work across research, product, and operations to move from discovery to deployment, partnering...
$132k - $163k
...they love. With proprietary AI built on over a decade of real... ...shared commitment to serving our customers, communities, and each other.... ..., and excellence. Backed by leading investors like Google... ...day to day and hit our core operational KPIs. You will contribute by...Full timeFor contractorsWork at officeLocal areaFlexible hours$156.5k - $290.7k
...challenges and transforming society.The OpportunityThe Principal Customer Operations Oversight Lead plays a pivotal role in driving operational excellence... ...compliant integration of emerging technologies such as AI, automation, and digital self-service to optimize contact...Full timeLocal areaRelocation package3 days per week$180.2k - $225.2k
...require alignment across compliance, legal, partnerships, customer support, finance, and leadership. AI Ops builds the systems that keep that organization... ...context layer powers leadership reporting, planning, operational reviews, and the internal AI agents employees use...- Handshake is seeking an Engagement Manager for Handshake AI to lead day-to-day relationships with frontier AI lab accounts and collaborate with Strategy, Operations, and Sales to deliver multi-stakeholder projects. You will translate client needs into actionable requirements...
$150k
Join Amazon's Frontier AI & Robotics team as a Member of Technical Staff... ...engineering, hardware, and operations· Manage end-to-end program... ...management experience leading complex, cross-functional programs... ...staff to ensure exceptional customer service; and follow all...Local areaDay shift- ...Francisco, automating orders and lab work with AI and robotics. You will own end-to-end customer orders, coordinate lab operations, and drive improvements to the pipeline from... ..., track inventory and QA data, and lead the lab team, ensuring #J-18808-Ljbffr onepot
- A next-generation AI infrastructure startup is seeking a Solutions & Customer Success Lead in San Francisco or remotely within the U.S. You will be responsible for customer success for AI systems, guiding teams through deployments and technical support. The ideal candidate...Full timeRemote work
- Broccoli AI is hiring an AI Customer Strategy Lead in San Francisco to drive end-to-end rollout from signed contract to live platform adoption. You’ll... ...demonstrate measurable impact with SMBs and multi-location operators, steering adoption, value, and reporting. This is a...Contract work
- About Broccoli AI At Broccoli, we're building AI teammates for the people who build and... ..., book appointments, follow up with customers, recover missed revenue, and help contractors... ...to understand how these businesses truly operate. That firsthand experience shaped...For contractorsSecond jobLocal area
- HireNow Staffing is recruiting a seasoned Business Operations professional for a San Francisco, CA role reporting to executive... ..., and collaborate across engineering, product, and customer-facing teams to support AI solution implementations. The role requires 2-6 years...
- Console is building the AI agents that power autonomous enterprises. We use AI... ...building toward a future where enterprise operations are fully autonomous; with no tickets,... ...us. The Role We're looking for an AI Customer Enablement Lead to own how customers learn, adopt, and...Work at office
- Our Client is one of the fastest-growing AI companies on the planet — scaling to $250M ARR in just 12 months with a $1.6B valuation. They’re hiring a Customer Experience Lead to help build the operational backbone behind millions of global users. This is NOT a “strategy...
- Aqua Voice is seeking a Customer Success Manager in San Francisco to own customer relationships from activation through renewal. The role entails onboarding users, monitoring usage patterns, and pursuing expansion opportunities. We're looking for someone with 3+ years...
- ...conversation for every patient. An AI agent that knows who you are,... ...AI is embedded into how we operate, not layered on top. We're... ...production to iteration Mix custom code, APIs, and no/low‑code platforms... ...‑on‑one with each department lead to shape their quarterly AI...Work at office
- DoorDash seeks an Associate Manager, Strategy & Operations for its AI Research Lab in San Francisco. You will translate frontier AI advances into shipped products and scalable infrastructure, working across research, product, and operations to move from discovery to deployment...
- San Francisco Compute Company is seeking a hands-on Customer Support Lead to own day-to-day support and success—building the team, tooling, and processes that keep customers live, productive, and loyal. You'll shape how support scales as we grow, partnering with engineering...
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