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Customer Support Lead — AI Infrastructure

San Francisco Compute Company

San Francisco Compute Company is seeking a hands-on Customer Support Lead to own day-to-day support and success—building the team, tooling, and processes that keep customers live, productive, and loyal. You'll shape how support scales as we grow, partnering with engineering to deliver end-to-end support with fast incident response and effective escalation to data-center partners and OEMs. #J-18808-Ljbffr San Francisco Compute Company

Vacancy posted 2 days ago
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