Scaled SME Growth Manager - Customer Success
Airwallex-
Airwallex is hiring a Scaled Customer Success Manager in New York City to enhance customer engagement and revenue for a large portfolio of SMEs. The ideal candidate will have over 2 years in customer support or account management and demonstrate strong analytical and communication skills. You will drive the adoption and strategic use of Airwallex's platform, leveraging data insights to develop effective customer engagement strategies. Join a dynamic team that values innovation and impact. #J-18808-Ljbffr
- ...A global financial technology firm is seeking a Scaled Customer Success Manager based in New York City. In this role, you'll manage a portfolio of over 1,000 SMEs, leveraging data insights to drive product adoption. You'll promote the advantages of the platform, educate...Suggested
- ...integrated solutions to manage everything from... ...embedded finance at a global scale. Proudly founded in... ...Attributes We Value We hire successful builders with founder-... .... About the team The SME & Growth Business team at... ...the success of our SME customers. What you’ll do As a Scaled...SuggestedWorldwide
$99.44k - $124.3k
...banking with intuitive spend management, bill pay, and travel software... ...and accounting tasks for customers so they can focus on what matters... ...grow your career. Customer Success at Brex Customer Success is responsible... .... What you’ll do As a Scaled Customer Success Manager, you...SuggestedWork at office- ...bring systems together and scale ideas for impact. Since... ...relationships with our customers in a scalable way, ensuring they successfully adopt n8n and are in a... .... Customer Success Management Onboard new customers and... ...tables Commercial Growth Lead expansion and renewal...SuggestedContract workTemporary workLocal areaRemote workVisa sponsorship
$75k - $95k
...A customer-focused software company is seeking a Scaled Customer Success Manager to support its customer base with onboarding, automation, and engagement strategies. The ideal candidate will have 2–4 years of experience in customer success, strong communication skills...SuggestedRemote work- ...focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of... ...Workplace awardee. What we are looking for We are seeking a SCALE SMB Customer Success Manager to work with our Small to Medium-Sized Business...Work at officeLocal areaRemote work
$80k - $110k
...Role This job, and the team at Instinct, is remote. The Scaled Customer Success Manager is the engine behind Instinct's ability to support every... ...that guide hospitals through deeper adoption and long‑term growth in a way that feels personal, even at scale. Continuous Improvement...Immediate startRemote work- ...WinsAbove is seeking a Scaled Customer Success Manager to support customers with Brex’s financial services. This role requires developing strategies for customer retention and business growth. The ideal candidate will have at least 3 years of experience in customer-facing...
$75k - $95k
...next member of our team who can help shape the future of our market by creating an exceptional customer experience. (Maybe that’s you?) About our Scaled Customer Success Manager The Scaled Customer Success Manager (Scaled CSM) is responsible for supporting the largest...Work at officeRemote work- ...Ardoq LLC is looking for a Scaled Customer Success Manager based in New York. In this role, you will drive scalable customer engagement while managing a diverse portfolio of accounts. Your success will rely on developing automated success plays, leveraging data insights...Remote work
$200k - $300k
...A technology firm is seeking a Global Head of Customer Success to drive strategic initiatives for a multi-9-figure customer portfolio. The... ...value. Successful candidates will have a proven track record in scaling teams and customer success strategies. The position offers a...$130k - $170k
...black.ai in New York is seeking a Head of Customer Success to define and scale its customer success function. This role involves leading a world-class customer experience strategy, driving retention and growth across SMB to Enterprise segments. The ideal candidate will...Full time- ...Semperis in Hoboken, NJ is looking for a SCALE SMB Customer Success Manager. You will ensure customer success and satisfaction with our products while collaborating with cross-functional teams to maximize opportunities for Small and Medium-Sized Business clients. The...Work at office
- ...Clay Labs is looking for a Manager, Enterprise Growth in New York to lead the Growth Strategy team.... ...inspire a team of strategists who help customers maximize their potential using Clay to... ...innovative strategies for success. Ideal candidates will have 5+ years...
- ...Cresta is seeking a Founding Customer Success Manager for the APAC region to manage and scale customer experiences. The role involves taking ownership of the customer lifecycle from onboarding to renewal, while designing and executing success plans tailored for each customer...
$85k - $160k
...A leading AI marketing platform is seeking an Engagement Manager to drive customer success with their AI search programs. This role requires over 2 years of experience with scale or SMB customers, exceptional communication skills, and an analytical mindset. The successful...$85k - $160k
...and Khosla Ventures, we've scaled to thousands of customers and become the... ...impact. As an Engagement Manager, you'll be the driving force... ...your customers, ensuring successful implementation, adoption,... ...capacity, or experience as a growth-oriented product manager Ability...Work at office$150k - $200k
...and operating agents at scale. With $125M raised at... ...develop new products, growth is accelerating, and all... ...,000+ active LangSmith customers, and 5 of the Fortune 1... ...driven Customer Growth Manager to own and accelerate the... ...their investment. Your success will be directly...Contract workWork at officeFlexible hours$200k
...committed to bringing passion and customer focus to the business. Account Growth Manager Fractal Analytics is a... ...POCs and pilot-phase execution success. Ensure pilots and/or POCs reach... ...ability to drive account growth in scaled accounts, develop strong client...Hourly payFull timeLocal areaRemote workShift work- ...Jobgether seeks a Growth, Technical Success Manager in the United States to drive customer adoption and retention for a leading CI/CD platform. This role emphasizes scaling customer success strategies and collaborating with teams to enhance user experiences. The ideal...Remote work
- ...and make them wildly successful. What we are building... ...companies understand their customers and how well they can... ...enabling affordable, scaled, and deep insights in... ...role. You're a growth driver. You own the full... ...customer success, account management, or a similar client-facing...
- ...A leading tech company is seeking a Startup Customer Success Manager. This role requires expertise in onboarding and customer support for early-stage startups. Candidates should have over 2 years of customer-facing experience and the ability to manage projects and customer...
- ...expanding nationwide, with customers from Boston to Seattle... ...a team on a hyper-growth trajectory - this is... ...hiring a Senior Customer Success Manager to build and define... ...Serve as the internal SME on customer workflows... ...quickly while knowing what scales. Proactive, data-...Remote work
- ...n8n, based in New York, is looking for a Customer Success Manager to enhance our client relationships and ensure successful adoption of n8n. Your role will include onboarding new customers, nurturing existing accounts, and leading expansion conversations. The ideal candidate...Remote workFlexible hours
- ...A leading educational technology company is seeking a Customer Success Manager to oversee a high-volume portfolio, focusing on renewals, retention, and value delivery. The ideal candidate will have 1-3 years in Customer Success or related fields and possess strong analytical...
- ...A dynamic startup addressing supply chain challenges is looking for a Customer Success Manager to manage customer relationships, drive adoption, and ensure renewals. You will lead onboarding sessions and monitor customer engagement to identify improvement opportunities...Remote work
$165k
...can build, invest, and scale with confidence. Carta... ...$185B in assets under management, with tools designed to... ...largest and most strategic customers to drive product adoption and long-term success, including regular in-... ...in driving long‑term growth. The Team You'll Work...Full timeContract workWork at office3 days per week$90k - $165k
...platform streamlines and automates customers’ tax reporting and accounting... ...compliance challenges at scale amidst an ever-evolving... ...Europe. The Role As a Customer Success Manager overseeing our Accounting Products... ...; serving as a strong SME resource for customers and internal...$160k - $175k
...benefits. mParticle by Rokt is looking for an experienced Customer Success Manager to work with our top‑tier customer base which includes some... ...platforms). Proven experience supporting high revenue, large‑scale, global customers, including senior stakeholder engagement...Work at office- ...Freelanceshop is seeking a highly driven Growth Marketing Manager – App Scale Strategy. In this full-time remote role, you will lead the growth, acquisition, and retention strategy for mobile and digital applications, optimizing performance using innovative marketing...Full timeRemote work
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