Product Director (, NC, United States)

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together... that is The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re Looking For People Who

• Act with urgency, accountability, and purpose
• Deliver high quality work with consistency and pride
• Collaborate effectively and elevate those around them
• Focus on outcomes that drive impact and growth

Job Description

You are:

A dynamic Product Director for our eCommerce SaaS platform, responsible for setting, defining, and delivering the product roadmap for a suite of shipping products. You will own and lead strategic partnerships, manage complex programs, establish partnership governance, and develop new initiatives that drive shared goals and revenue outcomes. In this role, you play a pivotal part in expanding the platform, strengthening its offerings, and accelerating revenue growth through high‑impact, collaborative initiatives.

You Will

• Define Partnership strategy: Develop and implement strategies to maximize partnership value and negotiate favorable commercial and business terms on new agreements and renewals.
• Own Partnership management: Serve as the primary point of contact for existing partners, monitor performance and value enabled, foster strong relationships and ensure mutual success.
• Work backwards from customer needs to define and develop outstanding product features that delight our customers.
• Drive Cross‑functional collaboration: Partner closely with our internal teams, including other product teams, engineering, sales, marketing and legal, to align partnership activities with broader business objectives.
• Leadership & team development: Build and lead a high‑performing team, providing mentorship, guidance, and professional development opportunities.
• Risk management and compliance: Proactively identify and flag potential risks in strategic partnerships, client relationships and product development.
• Display your Adaptability: Respond with agility to market changes and adjust strategies to maximize outcomes.

You Bring

• Education: Bachelor’s degree or equivalent practical experience.
• Experience: Minimum of 10+ years of work experience in product development, account and partnership management, or business development in e‑commerce platforms or fulfillment/software/SaaS industry.
• Skills/Knowledge:
  • Experienced in driving successful products and exceptional outcomes for customers through effective stakeholder engagement.
  • Puts the customer at the center of every product development.
  • Thrives in solving complex problems. Draws on creative that delivers value to end users and generates demand in the market.
  • Proven track record in hiring, leading, and retaining high‑performing partner management teams; comfortable working with C‑level.
  • Extensive experience collaborating with cross‑functional teams, including account management, product management, program management, and business development.
  • Technical orientation and a keen understanding of SaaS and APIs.
  • Strong relationship‑building skills.
  • Entrepreneurial spirit with a strong ownership mindset.

Compensation

The base range for this position is $200,000-$240,000 per year, with the actual pay dependent on your skills and experience as they relate to the job requirements.

Our Team

Our Sending Technology Solutions business provides innovative mailing and shipping solutions that enable businesses to simplify their sending operations and deliver greater value to their customers. We provide a full range of shipping and inbound package management software and hardware solutions, client communication management software solutions, mailing equipment, and support services and supplies that enable our clients to efficiently create mail and evidence postage.

We Will

• Provide the opportunity to grow and develop your career.
• Offer an inclusive environment that encourages diverse perspectives and ideas.
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization.
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs).

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.