Operations Manager

Job Description The Operations Manager plays a pivotal role in ensuring the efficient and effective operation of a large university dining center, working under the direction of the Assistant Director and adhering to Virginia Tech Dining standards. This position is responsible for overseeing various aspects of restaurant management, including staff supervision, food handling and safety, sanitation, and guest satisfaction. The Operations Manager also plays a crucial role in leadership, training, and fostering a team environment. The Operations Manager will collaborate closely with the Assistant Director to maintain high‑quality service and customer satisfaction while managing all operational and administrative aspects of the restaurant. Required Qualifications High school diploma or equivalent. Previous experience in restaurant or food service management. Experience with employee relations, training, and performance evaluations. Proficiency in food safety regulations, including HACCP and ServeSafe. Strong organizational and time management skills. Flexibility to work in a dynamic and fast‑paced environment. Commitment to maintaining high standards of quality, safety, and sanitation. Preferred Qualifications Bachelor's degree in Hospitality Management, Food Service Management, related field, or significant management experience of similar position. Knowledge of Virginia Tech Dining policies. Strong leadership and communication skills. Excellent problem‑solving and decision‑making abilities. Commitment to maintaining high standards of quality, safety, and sanitation. Pay Band: 4 Exempt: Not eligible for overtime Appointment Type: Regular Salary: $48,000 - $52,000/year and commensurate with experience Hours per week: 40 Review Date: June 23, 2026 Additional Information Work Schedule: Monday - Friday 2:00pm - 10:30pm and can be varied for good customer service. The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non‑discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at View phone number on click.appcast.io or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061. If you are an individual with a disability and desire an accommodation, please contact Matt Manning at View email address on click.appcast.io during regular business hours at least 10 business days prior to the event. #J-18808-Ljbffr