Real-Time Call Center Workforce Specialist
Luxottica
Luxottica in Dallas, Texas is looking for a Call Center Operations Monitor to oversee workforce performance and collaborate with management to ensure service quality. Responsibilities include monitoring KPIs, aligning staff with forecasts, and resolving operational issues to maintain business continuity. Candidates should have a minimum of 1 year of call center experience and a high school diploma, along with strong communication, organizational, and analytical skills. We offer competitive pay and benefits including healthcare and paid time off. #J-18808-Ljbffr Luxottica
Vacancy posted 5 hours ago
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