HOPE Coordinator

Job Description

Job Description

Description:

HOPE Coordinator

SUMMARY JOB DESCRIPTION

Job Title H.O.P.E. COORDINATOR

Employee Category: Non-Exempt, Part-time

Reports To: Director of Community Engagement

Date Created: June 2026

SERVICE PHILOSOPHY

Pueblo Diversified Industries ("PDI") is a Colorado Nonprofit Corporation with a mission to create pathways of opportunity where people with diverse abilities thrive through informed choices, meaningful education and employment, premier residential services, and dynamic social experiences.

Pueblo Diversified Industries is an Equal Opportunity Employer.

SUMMARY

The HOPE Coordinator is responsible for supporting the implementation, coordination, and growth of Pueblo Diversified Industries' HOPE (Helping Our Partners Engage) Program. This position serves as a primary contact for participating families, assists with program development and delivery, coordinates events and activities, supports community partnerships, and helps families navigate resources related to intellectual and developmental disabilities and transition services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Family Engagement

*Serve as a primary point of contact for families participating in the HOPE Program.

*Build and maintain positive relationships with participating families.

*Assist families in identifying and accessing community resources and supports.

*Conduct outreach and follow-up communication with families.

*Provide information regarding transition planning, adult services, and community opportunities.

*Assist in welcoming and onboarding new families into the HOPE Program.

*Support the development of family engagement opportunities and peer connections.

Program Coordination

*Coordinate day-to-day implementation of H.O.P.E. programming and activities.

*Assist in planning and executing educational workshops, training, and family engagement opportunities.

*Maintain participant records, registrations, and attendance tracking.

*Coordinate communications related to PDI/ H.O.P.E. events and activities.

*Assist in developing program materials and resources for families.

*Support implementation of grant-funded activities and deliverables.

*Assist the Director of Community Engagement in achieving program goals and objectives.

Community Outreach & Partnerships

*Assist in developing and maintaining relationships with schools, community partners, service providers, and stakeholders.

*Represent the HOPE Program at community events, transition fairs, and outreach opportunities.

*Promote awareness of HOPE services and programming throughout the community.

*Assist with recruitment of participants, volunteers, and future Family Navigators.

*Support collaborative efforts that strengthen opportunities for individuals with intellectual and developmental disabilities and their families.

Event Coordination

*Assist with planning, coordinating, and implementing HOPE events and activities.

*Coordinate event logistics, including registrations, volunteers, vendors, and participant communications.

*Support event setup, execution, and follow-up activities.

*Assist in identifying sponsorship, partnership, and engagement opportunities for HOPE events.

Data Collection & Reporting

*Maintain accurate program records and participant data.

*Track program participation, outcomes, and engagement metrics.

*Assist with surveys, evaluations, and the collection of participant feedback.

*Support grant reporting and documentation requirements.

*Provide reports and updates as requested by the Director of Community Engagement & HOPE Director.

Vehicle use

It requires that you drive a personal or PDI vehicle on PDI business. You will be required to provide a current and valid driver's license and automobile insurance semi-annually or when request.

SUPERVISORY RESPONSIBILITIES

This position does not have any direct reports.

MINIMUM REQUIREMENTS FOR ALL PDI POSITIONS

You must be age 21 or over to work at PDI. You must also pass a pre-hire drug and background screen, as well as random drug screens that may occur at any time and without notice while employed by PDI. You must be computer-literate, comfortable with technology, and have well-developed oral and written communication skills. You must be able to complete and pass First Aid, CPR, and other required training.

If the position requires you to drive a PDI vehicle on company business, then you must possess a valid driver's license and agree to a review of your motor vehicle record for addition to PDI's authorized driver’s list. In addition, if the position authorizes you to drive your vehicle on PDI business, then you must provide proof of automobile insurance and proof of required automobile insurance limits.

REQUIRED EDUCATION AND EXPERIENCE

High School Diploma or GED required.

Parent, caregiver, or family member with lived experience supporting and navigating services, educational systems, transition planning, healthcare systems, and community resources for an individual with intellectual or developmental disabilities is strongly preferred.

Relevant lived experience supporting an individual with intellectual or developmental disabilities may be considered in place of formal education or professional experience requirements.

Proficiency in Microsoft Office, Google Workspace, email, database systems, and other technology platforms utilized by PDI.

Ability to learn and become proficient in software and systems utilized by PDI.

Demonstrated ability to build positive relationships with families, community partners, schools, and stakeholders.

Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities and projects

LANGUAGE ABILITY

Ability to read, analyze, and interpret complex documents and general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure

manuals. Ability to effectively present information and respond to questions, common inquiries, or complaints from groups of managers, clients, customers, regulatory agencies, stakeholders, and the general public. Ability to respond effectively to the most sensitive inquiries or complaints.

MATHEMATICS ABILITY

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

COMPUTER SKILLS

To perform this job successfully, an employee must have a high-level knowledge of the Microsoft Office suite of products, Internet software, and communications systems. and specialized software specific to the employee's area(s) of responsibility.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various technical instructions in mathematical, written word, or diagram form and deal with abstract and concrete variables.

WORK ENVIRONMENT

The Business Services Director works in the main POI facility. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the Business Services Director is occasionally exposed to outdoor weather conditions and occasionally exposed to wet or humid conditions (non-weather). The noise level in the work environment is usually moderate but can often be elevated and hectic.

POSITION TYPE AND EXPECTED HOURS OF WORK

This is a non-exempt, full-time position. Hours worked Monday through Friday; hours may vary based on work requirements. Occasional evening, weekend, and holiday hours may be required to meet customer specifications and PDI needs.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The Hope Coordinator must often lift and/or move up to 25 pounds, rarely lift and/or move up to 50 pounds, and very rarely lift and/or move up to 100 pounds with the aid of an assistive device. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this Job, the Business Services Director is required to reach with hands and arms and talk or hear. The Business Services Director is frequently required to stand, walk, sit, use hands and fingers, handle, or feel; climb or balance, and stoop, kneel, or crouch.

TRAVEL

The Hope Coordinator has limited travel-related responsibilities. Occasional out-of-town and overnight travel may be requested.

OTHER DUTIES

Please note that this job description is not intended to cover or provide a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

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Pueblo Diversified Industries

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