Director of Advancement Operations

Job Description

Job Description

Salary: $75,000 - $98.000/annually depending on experience

Help Build the Infrastructure That Powers Community Impact

Excelsior Wellness is seeking a Director of Advancement Operations to help build and scale the systems, processes, and infrastructure that support our fundraising, community engagement, marketing, communications, and grant development efforts. Reporting directly to the Chief Advancement Officer, this role serves as a key operational leader responsible for advancement systems, data management, reporting, project coordination, and departmental operations.

At Excelsior Wellness, we believe strong communities are built through meaningful relationships, innovative solutions, and a commitment to serving those who need us most. As a member of the Advancement Team, you will help create the operational foundation that supports fundraising, community partnerships, marketing, storytelling, and long-term organizational growth. This is an exciting opportunity to help shape a growing department and contribute to transformational initiatives that expand access to health, behavioral health, housing, and family services throughout our region.

What You'll Do

• Lead and support Advancement Department operations, projects, and strategic initiatives.
• Manage and optimize Salesforce, including administration, reporting, integrations, and data integrity.
• Develop dashboards, reports, and analytics to support decision-making and fundraising performance.
• Coordinate donor stewardship, grant tracking, compliance reporting, and funding records.
• Support fundraising events, sponsorships, and community engagement activities.
• Manage departmental records, contracts, budgets, invoices, and vendor coordination.
• Coordinate meetings, calendars, communications, and project tracking across the Advancement Team.
• Develop and improve operational processes, workflows, and documentation to support departmental growth.

What We're Looking For

• Bachelor's degree in Business Administration, Nonprofit Management, Communications, Information Systems, Healthcare Administration, or a related field highly preferred; High school diploma or equivalent required.
• Experience with Salesforce administration, CRM management, reporting, and data integrity.
• Strong project management, organizational, analytical, and communication skills.
• Experience developing dashboards, reports, workflows, and process documentation.
• Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Teams, SharePoint, and Outlook.
• Strong attention to detail and ability to build collaborative relationships across departments.
• Experience supporting fundraising, philanthropy, nonprofit, healthcare, or community-based organizations.
• Experience with donor databases, grants management, and fundraising operations highly preferred.
• Valid driver's license and ability to pass a criminal background check.

Benefits & Perks

At Excelsior Wellness, we believe that supporting our employees is essential to advancing our mission. We offer a comprehensive and competitive benefits package designed to support your health, financial well-being, professional growth, and work-life balance.

Health & Wellness

• Comprehensive medical, dental, and vision insurance coverage
• Employee medical premiums ranging from $0$75 per month
• Low-deductible medical plan options with annual deductibles ranging from $250$500
• Access to employer-sponsored wellness and support resources

Financial Security

• Retirement plan with employer matching contributions
• Employer-paid life insurance
  

Time Away From Work

• Generous Paid Time Off (PTO)
• Eleven (11) paid holidays annually

Professional Growth

• Employer-paid professional licensing fees, where applicable
• Professional development and continuing education opportunities
• Free access to online learning and development platforms
• Opportunities to help build and shape a growing Advancement Department
  

As a member of the Advancement Team, you'll play a critical role in strengthening the systems, processes, and infrastructure that support fundraising, community partnerships, marketing, storytelling, and long-term organizational growth. This is a unique opportunity to contribute to transformational initiatives that expand access to health, behavioral health, housing, and family services throughout our region while helping Excelsior Wellness increase its impact in the communities we serve.

Equal Opportunity Employer

Excelsior Wellness is committed to fostering a respectful, inclusive, and equitable workplace where all employees are valued, supported, and empowered to succeed. We celebrate diversity and are dedicated to creating an environment where everyone can thrive. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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