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CX Manager: Voice of Client & Journey Optimization

Aprio

Aprio is seeking a Manager, Client Experience in Atlanta to drive client experience strategies and manage initiatives. This role involves analyzing feedback to identify trends, enhancing client interactions, and coordinating with client-facing teams for seamless engagement. The ideal candidate has a Bachelor’s degree and 5-7 years of relevant experience, strong analytical skills, and proficiency in CRM software. Aprio offers a supportive environment with flexible work options and a comprehensive benefits package. #J-18808-Ljbffr Aprio

Vacancy posted 1 day ago
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