CX Manager: Voice of Client & Journey Optimization
Aprio
Aprio is seeking a Manager, Client Experience in Atlanta to drive client experience strategies and manage initiatives. This role involves analyzing feedback to identify trends, enhancing client interactions, and coordinating with client-facing teams for seamless engagement. The ideal candidate has a Bachelor’s degree and 5-7 years of relevant experience, strong analytical skills, and proficiency in CRM software. Aprio offers a supportive environment with flexible work options and a comprehensive benefits package. #J-18808-Ljbffr Aprio
- Manager, Client Experience Aprio is a fast‑growing, progressive firm looking... ...role supports the Voice of Client program, leads cross... ...measurable outcomes. Manage selected CX initiatives from scoping... ...friction points across the client journey, propose data‑backed...SuggestedFull timeLocal areaRemote workFlexible hours
- Invesco seeks an experienced Senior Manager to lead and evolve its Client Experience program across the U.S. and EMEA. You will translate client feedback... ..., sales, and analytics. You will scale a high-impact CX program, delivering executive-ready recommendations and a...Suggested
- ...expertise to shape innovative client solutions and bridge... ...Solutions Architect Manager in JP Morgan's... ...design, ensuring the voice of the client and client... ...definition of client journey test cases, aiding the... ...control, authorization optimization, cost management, ease...Suggested
- ...brands. We’re looking for a Client Success Operations Analyst to... ...This role does not directly manage a portfolio of accounts but influences... ...Create, maintain, and optimize dashboards, views, and reports... ...operationalize the Client journey map across systems, automating...Suggested
- Associate Director -- Client Growth Partner (Automotive) Full-time... ...-driven innovation and optimization. Account Growth & Farming Own... ...challenges, and transformation journey Proactively propose relevant solutions Opportunity Management Collaborate with delivery and...SuggestedFull timeWork at office1 day per week
- ...retail giants. Stord manages over $10 billion... ...-to-end customer journey and the long-term... ...scale a world-class CX framework that... ...ensures 100% retention, optimizes P&L performance,... ..., ensuring the voice of the customer drives... ...external C-suite clients. Strategic...Contract workShift work
- OVME is seeking a Studio Manager for the Atlanta GA (Buckhead) location to oversee all studio operations and ensure exceptional customer... ...individuals with strong management skills and a passion for client service to apply, as this position offers competitive compensation...
$71.86k - $121.86k
...offer an inclusive and collaborative culture where your voice is valued. The Manager of Client Management leads innovative account management... ...researching white paper needs, technology road mapping, optimizing online solutions, and event content development. Strong...Immediate startFlexible hours$190.9k - $254.6k
...will help shape and lead our approach to client development for North America and... ...performance across these steps. You will manage a small team focused on North America and... ...paced learning experience, owning your journey. A voice that matters: From day one, we value...ApprenticeshipWork experience placementWork at office$73k - $86k
...Summary We’re looking for a Manager, Client Implementation & Experience... ...clients throughout their journey. Responsibilities include... ...process design. ● Become the voice of the client within the... ...Take initiative to create and optimize workflows rather than waiting...Full timeContract workWork at officeRemote work- We’re Hiring: Senior Client Services Manager The Client Services Manager is responsible for leading... ...opportunities to enhance the client journey through process improvements,... ...model—continually assessing capacity, optimizing team structure and role design, and proactive...Work at office
- Genuine Parts Company seeks a BPI Analyst in CX to optimize customer journeys across sales, support, onboarding and service delivery by identifying friction points and redesigning processes in collaboration with IT, operations and marketing teams. You will leverage analytical...
- ...guide everything from content management and logistics to creative... ...confidently. Role Overview ICP Client Partners are responsible for... ...engages proactively, brings optimism and curiosity to problem-solving... ...is our strength. Every voice matters, and we achieve more...Temporary workWorldwide
- A leading service provider in building automation is seeking a Service Account Manager to manage client relationships, coordinate service delivery, and implement energy-saving strategies. Ideal candidates should have over 5 years of experience in HVAC controls and a technical...
$110k - $145k
...seeking a strategic and inspiring Director of Client Service Operations to drive operational... ...analytics, technology, and process optimization to elevate both the client and team member... ...Training Workflow optimization Manage service operations vendors and represent...Immediate start$181.8k - $207.5k
Director, Client Development Affiliate Marketing - Capital One Ad Solutions (Remote) Capital... ..., data, sales, and strategic account management experience, to help integrate and create... ...data and analytical methodologies to optimize and grow your book of business Teach, support...Remote jobFull timePart timeLocal area- ...and results-driven Social Media Manager to join our global social... ...translating our AI leadership and CX innovation into compelling... ...Monitor social performance and optimize campaigns using social intelligence... ...practitioners to build NiCE’s voice within the CX and AI community...For contractorsFor subcontractor
$175k - $250k
Job Details Level: Management Location: New York Office - New York, NY 10017 Salary Range:... ...About Cresset Cresset is a firm built by clients, for clients. As an independent, award-winning... ...that both wealth and life are fully optimized—integrated, intentional, and aligned...Full timeTemporary workWork at officeLocal area$114.4k - $215.3k
...is an exciting time to join Visa's U.S. Client Marketing team, as we strengthen our focus... ...products with partners in Fintech. The Manager, U.S. Client Marketing National Issuers,... ...development and execution of client programs that optimize the use of Visa marketing platforms/...Work experience placementWork at officeLocal areaFlexible hours$78k - $180.7k
# Customer Success Manager (CSM) - SAP Academy for Customer... ...days a week in office/client site as per our Pledge... ...through their business journey with our solutions. The... ...Customer Experience (CX)**- Knowledge of e-... ...embracing challenges with optimism and consistently striving...Permanent employmentFull timeWork at officeLocal areaRemote workRelocation packageFlexible hours3 days per week$75k - $105k
...Position Summary Brault is a practice management, billing and coding company exclusively... ...energetic, experienced and service driven Client Manager. The Client Manager works with... ...and pursuing Client account follow-up to optimize collections per visit. The Client...Contract workRemote work- ...be part of something bigger. Position Purpose The Manager - Strategic Projects, Scheduling Optimization is responsible for making scheduling simpler and more... ...goal of this role is improve the end-to-end scheduling journey and inform the long‑term roadmap for scheduling...Work experience placementNight shift
$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Bridgewater, Chicago, New York, Atlanta, San Francisco... ...for this job* Permanent* Experienced Professionals* Sales & Client Management & Solution Design* ID 485432-en\_USChoosing Capgemini means choosing...Permanent employmentFull timeLocal area- ...meaningful impact. We are seeking a Director, Customer Journey Analytics to lead the optimization of the end‑to‑end eCommerce customer experience to... ...activities to meet evolving industry best practices. Manage relationships with key analytics partners, including Adobe...Work at officeLocal area
- ...Growth and Relationship Management Location Atlanta... ...representatives and serves as the voice of the customer across... ...drives process optimization, elevates service... ...enhance the customer journey. Analytics & Performance... ...opportunities, and improve CX and support operations...Work at officeLocal areaRemote work
$66.8k
...premier provider. We provide support for clients during every step of the product... ...issues, continuously enhance the client journey, and contribute to operational excellence... ...facing, operational, or program/project management roles in Med Tech, Med Device, Bio Tech...Work at officeLocal area$75k - $80k
...About the Role Our client is the premier go-to-market... ...to client ICPs and buyer journey stages. Develop, maintain... ...editorial briefs. Answer Engine Optimization (AEO) Understand how... ...adheres to client brand voice and topical authority requirements. Manage content calendars and...Work at officeLocal areaRemote workWork from homeMonday to FridayShift work- A leading FinTech firm in Atlanta is seeking a Director of Customer Journey Analytics to optimize the eCommerce customer experience. This hybrid role involves leading a team to provide actionable insights and drive revenue growth. Ideal candidates will have 7-10 years of...
$105.6k - $181k
...create opportunities every day, for our clients, our people, and our communities through... ...team. This individual is responsible for managing and developing their engagement team... ...profitability and operational efficiency. Optimize processes and workflows to enhance the quality...Work at office$105.6k - $181k
...Outsourcing team. The HR Director is responsible for managing and developing the engagement team, overseeing client engagements, and delivering tailored HR solutions... ...profitability and operational efficiency. Optimize processes and workflows to enhance the quality and...Work at office
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