Concessions Manager

General Manager Of Concessions At Target CenterSalary: $75,000-$85,000Bonus eligibleDifferent perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job SummaryThe General Manager of Concessions at Target Center will lead the team who creates unforgettable experiences. As General Manager of Concessions, you will be responsible for managing the concessions department to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards.Key Responsibilities:Overseeing all aspects of concessions operationsEnsuring the recruitment and training of team members and non-profits in our standards and proceduresWorking with the location leadership team to continually drive improvements in guest satisfaction and financial resultsDriving engagement within the concessions departmentOverseeing all aspects of season planning and event preparation in the concessions department to ensure maximum event readinessEnsuring point of sale updates and regular maintenance checks are completedImplementing concessions Production Sheet to ensure accurate production and minimal wasteConducting progressive coaching with team membersCompletion of monthly financial reporting and action planningEnsuring regular maintenance, cleaning and inspection of all concessions areas and equipmentEnsuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followedHolding pre-shift meetings to set the tone for eventsSupport location "Keys to the Future" activities to develop future leadersSupport team member orientation trainingOverseeing service standards during events to ensure a high level of the guest experienceEnsuring accurate end of month inventory completionPartnering with purchasing team to manage product transfers and requisition sheets to accurately track products during eventsManaging and resolving guest complaintsManaging team member incidents/accidents and following all required reporting proceduresConduct monthly safety training for team membersManaging team member scheduling in line with demand forecastsVerifying payroll, entering gratuitiesNon Profit & Subcontractor communications - ensure they have all correct paperwork in, scheduled properly, staffing has done appropriate trainings, etc.Other duties as assignedPreferred Qualifications:5+ years of experience in a food and beverage operational positionBachelor’s degree in hospitality management is preferredHigh level of computer literacyPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsAble to work evenings and weekends, as dictated by event scheduleAt Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time Off PlanPaid Parental LeaveHoliday Time Off (varies by site/state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Levy maintains a drug-free workplace.Req ID: 1541638