IT Project Coordinator

Our client, a Business Manufacturing And Supply company, is looking for a IT Project Coordinator for their Remote location.


Responsibilities:

• The IT Project Coordinator is a key member supporting our IT Project Management Office, working closely with the client businesses, developers, data scientists, analysts and domain experts to deploy IT solutions to meet customer requirements.
• Your work is crucial to our global digital transformation efforts because it helps deliver high quality solutions that create value for client.
• The successful candidate will be responsible for their own project tasks while leveraging agile practices where possible.
• Interaction with cross functional teams, collaboration, communication, and attention to detail will be critical.
• Agile practice knowledge is crucial to this role, including working as part of a multi-functional agile team, contributing to project plans, managing the quality governance and testing process(es) within the project.
• As an IT Project Coordinator, the primary responsibilities are to support the Project Manager and coordinate project quality and testing activities.
• This includes understanding project goals, deadlines, priorities, preparing presentations, maintaining project documentation, and providing general coordination and administrative support, including meeting scheduling as needed.
• Report to the IT Digital Excellence Office (DEO), with a dotted-line relationship to the assigned IT Project Manager.
• Support the Project Manager, who retains overall accountability for project delivery and outcomes.
• Assist Project Managers with development and maintenance of project quality plans, schedules, test status reporting, and stage gate presentations.
• Monitor and report cross-project dependencies, risks, issues, and impacts.
• Maintain the project document repository and ensure key project information, artifacts, and approvals remain current and accessible for compliant with regulatory requirements.
• Coordinate project quality and testing activities across vendor partners, functional teams, technical teams and business representatives
• Quality, SDLC, and Compliance:
• Act as the SDLC and QA Subject Matter Expert for assigned projects, supporting both Agile and traditional project delivery methodologies.
• Lead quality planning and coordination for project/product initiatives, ensuring QA activities, acceptance criteria, test requirements, quality checkpoints, control checkpoints and release readiness activities are incorporated throughout the Agile delivery lifecycle.
• Own and maintain SDLC and QA deliverables, including SDLC/Quality Plans, quality documentation, facilitate required peer review meetings, quality metrics, testing evidence, test reporting and required approvals throughout the project lifecycle.
• Ensure all QA-owned deliverables are completed accurately, completely, on time, and in accordance with established SDLC, QA, and Agile delivery standards.
• Apply working knowledge of regulatory compliance requirements, including regulatory (like SOX) controls, as applicable to IT systems, applications, changes, and project activities.
• Manage and ensure adherence to regulatory, SDLC, and QA requirements throughout the full lifecycle of applicable projects.
• Ensure project documentation, quality artifacts, test evidence, control evidence, traceability, and required approvals are maintained in the designated repository and remain audit-ready.
• Coordinate with Agile team members-including Product Owners, Scrum Masters, Business Analysts, developers, testers, vendor resources and business stakeholders-to ensure quality requirements are understood and consistently applied.
• Capture, analyze, and report quality metrics, test status, risks, issues, compliance status, and audit-readiness status to project and leadership stakeholders.
• Escalate quality, compliance, SOX control, audit-readiness, and SDLC risks to the appropriate Project Manager, process owners, and leadership stakeholders when required.
• Lead and facilitate quality inspections and reviews of key project documentation, Agile delivery artifacts, testing evidence, release-readiness materials, and required approval records.
• Testing and Defect Management:
• Lead and manage end-to-end testing activities, including system testing, integration testing, regression testing, performance testing, and user acceptance testing (UAT).
• Able to create a Test Approach documentation for both Agile and traditional projects to meet requirements.
• Define testing scope, strategy, test cycles, timelines, entry and exit criteria, and success metrics in partnership with functional and technical owners.
• Develop and maintain Test Plans, Test Approaches, test schedules, and appropriate success metrics for each testing cycle.
• Ensure test environments, testing tools, test data, and access are prepared and ready before test execution begins.
• Facilitate and provide guidance to project and business resources for test scenario and test script development.
• Facilitate and lead the Test kick-off and daily defect review meetings.
• Manage the defect lifecycle, including defect intake, triage, prioritization, tracking, reporting, retesting, closure, and stakeholder communication during active test phases.
• Collaborate with functional, technical, vendor, and business teams to analyze defects, identify root cause, and determine the appropriate resolution path.
• Manage and communicate the impact of project changes on testing scope, schedule, quality, and test execution activities.
• Report quality and testing status, metrics, defect trends, risks, and readiness assessments throughout the project lifecycle.
• Performance Testing / LoadRunner:
• Facilitate performance testing discovery sessions to identify performance, scalability, capacity, and load-testing requirements for assigned projects.
• Develop performance test strategies, scenarios, workload models, and execution plans in coordination with business, functional, infrastructure, and technical teams.
• Demonstrate hands-on experience with Open Text LoadRunner, including Virtual User Generator scripting, parameterization, correlation, test scenario configuration, execution, monitoring, and test results analysis.
• Create, maintain, and execute LoadRunner performance and load test scripts for relevant applications, interfaces, and business processes.
• Coordinate performance test environment readiness, test data preparation, monitoring requirements, and stakeholder participation.
• Analyze performance test results, identify bottlenecks and risks, document findings, and coordinate remediation and retesting with the appropriate technical teams.
• Provide clear performance testing status, results, recommendations, and risk escalations to project teams and IT leadership.

• Bachelor's degree in Computer Science, IT, IS, or equivalent area of technical study. (minimum required)
• Certification in project management methodologies is desired, but not required.
• Certification in agile methodologies is desired, but not required.
• A minimum of 5-10+ years working as an IT project team member. Quality Analyst experience preferred.
• Desire to grow skills and strive for a Project Manager career track.
• Must have strong meeting facilitation skills.
• Must have a test lead skills and coordinate with IT and Business. Also lead and coordinate on automated performance testing.
• Strong analytical skills. Ability to analyze and identify project risks and make decisions based on risk analysis.
• Proven Leadership/ collaboration skills.
• Must be flexible and able to adapt to changing environments and manage multiple project assignments simultaneously.
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.
• Strong work ethic and positive attitude that fosters a collaborative work environment.
• Ability to manage own workload and set priorities with little supervision.
• Ability to adapt to and succeed in a fast paced, changing environment.
• Exhibits strong presentation and critical thinking skills.
• Effective conflict resolution skills
• Advanced computer skills - Word / Excel / PowerPoint / Teams
• Quality Management application experience - OpenText ALM (Quality Center) knowledge and experience.
• Experience applying SDLC methodologies (e.g., Waterfall, Agile, Iterative) within enterprise IT project environments.
• Performance Test Management application experience - OpenText Load Runner Cloud and VU Generator scripting tool experience.
• Experience of using Planview Tools (Agileplace, Projectplace and Portfolio).
• Power BI Report Creation - desired but other platforms may be required.
• Knowledge of Planview, Gitlab, Confluence and other associated Agile tools.
• Knowledge of regulatory compliance requirements, including SOX and other applicable regulations.
• Knowledge and experience applying automated testing tools and processes.
• Introductory Scrum or Agile Certifications/Training
• Knowledge of using AI tools and agents.
• This is a Quality Lead (SDLC (Agile and Waterfall) SME, Test Lead (Manual and Automated performance Testing).

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities