Customer Service Ops Leader - Scale & Performance
$90kSerenity Mental Health Centers
Serenity Mental Health Centers is hiring a Customer Service Manager in San Francisco, CA. The ideal candidate will lead a team of 30+ employees in a fast-paced customer service environment, focusing on performance metrics and process improvements. With over 10 years of leadership experience required, the role offers a base salary of $90,000+ and performance-based bonuses, alongside health benefits and paid time off. Strong communication and operational skills are essential to thrive in this structured role. #J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Ops Leader - Scale & Performance in San Francisco, CA vacancy
- ...critical HR partner within the Risk & Banking Ops organization. In this role, you will... ...implement effective people processes, manage performance, and support employee growth. With a... ...will help drive organizational health and scale during Mercury's growth phase. The ideal...Performance
- ...expertise, strong analytical capabilities, and experience in high-growth environments. The successful candidate will oversee team performance, design scalable processes, and troubleshoot discrepancies while ensuring compliance. This position offers an opportunity to make...Performance
Numeral
San Francisco, CA3 days ago $190k - $234k
Neura Market is seeking an experienced leader for a hybrid role focused on Electric Vehicle platform integration across the Western... ...vendor management, and operational governance to enhance fleet performance. Candidates should have a Bachelor's degree in Engineering and...Performance- OpenAI is looking for a Leader, DAQ Operations to oversee and scale robotics data collection systems. In this role, you will ensure alignment across engineering... ...partners. Responsibilities include owning system performance, driving improvements, and coordinating with various...Performance
- Serenity Mental Health Centers is seeking a Customer Service Manager in Frisco, TX. The role involves leading a high-performing team in a fast-paced environment, ensuring exceptional service delivery and team development. Ideal candidates will have over 10 years of leadership...Performance
- ...We are seeking a Senior Lead of Creative Ops to drive operational excellence on our Growth... ...initiatives, from project planning to scaling AI-powered efficiency tools to leading... ...rigor and a proactive mindset to a high-performing creative organization at a company redefining...PerformanceContract workLocal areaShift work
$180k - $220k
...company in San Francisco is looking for an operational leader with over 10 years of experience in commercial insurance... ...brokerage operations and build the infrastructure to scale to tens of thousands of customers. Ideal candidates thrive in chaotic environments, have...Harper General Contractors
San Francisco, CA3 days ago- ...Vapi is seeking an Office & Recruiting Ops Manager in San Francisco to oversee daily operations and enhance the candidate experience. The role requires managing vendor relations, office logistics, and ensuring a seamless recruiting process. Ideal candidates will have 4...Work at officeFlexible hours
VAPI
San Francisco, CA3 days ago - ...A leading B2B tech firm in San Francisco seeks a Scaled Customer Success Manager to manage a high-volume customer portfolio. The role involves hosting calls, monitoring product usage, and collaborating with teams to enhance customer experience. Ideal candidates are organized...
Pylon
San Francisco, CA4 days ago $26.1 - $43.07 per hour
...Whole Foods Market Team Leader At Whole Foods Market, we are... ...provide overall leadership to the Customer Service & E-Commerce programs; this... .... You will monitor key performance indicator metrics and visual... ...long-term thinking and large-scale impact on our company....PerformanceHourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$90k - $115k
...success for both clients and candidates. Title of Role: Customer Success & Operations Lead (B2B SaaS / AI) Location: San Francisco... ...integrates deeply into customer systems to process large-scale data, eliminate inefficiencies, and drive better operational outcomes...Work at officeRecruiting from Scratch
San Francisco, CA3 days ago$140k - $167k
...San Francisco is looking for a Hardware Operations Lead to manage hardware production and build the operational systems necessary to scale from dozens to thousands of deployed units. The ideal candidate will have a proven track record in scaling hardware products, deep...Full timeContract work- Vapi Inc. is looking for an Office & Recruiting Ops Manager in San Francisco. This role oversees daily office operations and enhances the candidate experience throughout the recruiting process. Ideal candidates will have over 4 years in office operations or recruiting coordination...Work at office
- ...York is seeking a Senior Site Reliability Engineer to tackle scaling and reliability challenges in a high-intensity environment. The... ...management. You will optimize data infrastructures, improve system performance, and build automation tooling to enhance reliability. Ideal...Performance
Unify
San Francisco, CA4 days ago $155k - $175k
...Title: Customer Success & Growth Lead (SaaS/Startups/AI Integration/Automation Experience... ...who has strong experience building, scaling, and evolving Customer Success Teams and... ...will own the current Customer Success performance while redesigning the future of how Customer...PerformancePermanent employmentFull timeImmediate start3 days per weekS Piper Staffing LLC
San Francisco, CA4 days ago- A progressive insurance startup in San Francisco seeks an experienced People Ops leader to innovate and manage core HR systems, improving performance management and employee engagement. Responsibilities include developing the performance management framework, job leveling...Performance
- ...is seeking a Sr. Manager, People or Director of People to help scale the team from 40 to 100 employees. This role will involve a mix... ...least 8 years of HR experience, with strong skills in compliance, performance management, and workplace culture. The position is in-person,...Performance
- ...looking for a Vice President of People to shape and scale company strategies during critical growth stages. This... ...growth environments, and the ability to lead a People Ops team while driving engagement and performance. The position offers full-time compensation,...PerformanceFull timeRemote work
Pano AI
San Francisco, CA4 days ago - AI Chopping Block, Inc. is seeking a Production AI Ops Lead to enhance AI applications in the public sector. In this role, you will oversee performance, ensure full-stack system integration, and manage incident responses within regulatory frameworks. The ideal candidate...Performance
- ...lead a high-impact team crucial to business growth. This role involves scaling qualified pipeline through strategic initiatives, coaching BDRs, and collaborating with marketing for optimized performance. The ideal candidate has over 2 years in SDR/BDR roles, including...PerformanceWork at office3 days per week
Omni
San Francisco, CA3 days ago - Databricks is seeking a GTM Digital Native Programs Leader based in San Francisco. This role involves acting as... ...domain, and a proven track record in managing large-scale programs. Benefits include equity, performance bonuses, and a commitment to diversity and inclusion...Performance
- LinkedIn is looking for a Scaled Customer Marketing Manager to join its Talent Solutions Marketing team in San Francisco. This hybrid role involves developing customer-facing programs and executing data-driven campaigns to boost product adoption. The ideal candidate has...
- ...cutting-edge tech company based in San Francisco seeks a visionary leader to enhance the visibility of its hardware brand, Omi. You'll... ...have experience managing teams and a proven track record in large-scale event organization. Join to leverage real, impactful technology...
OMI
San Francisco, CA3 days ago $150k - $190k
...Operations Manager to lead our customer operations by... ...to work with physician leaders at our clinics. In... ...providing great customer service, working flexibly in a... ...driving individual and team performance through consistent... ..., and escalating Clin Ops-related concerns as...PerformanceHourly payPermanent employmentRemote workWork from homeFlexible hoursHouse Rx LLC
San Francisco, CA3 days ago$187k - $196k
Waymo is seeking a Demand Operations Manager in San Francisco, California. This role is pivotal in scaling the Waymo Driver across multiple markets, focusing on fleet supply and rider demand through advanced internal tools. Applicants should have a Bachelor’s degree and...- ...Proven track record of building recruiting infrastructure that scaled — you've done this before and have the process artifacts, dashboards... ...about building the infrastructure that lets a recruiting team perform at its best , We're scaling fast and growing 3x year over year...PerformanceWork at officeShift work
$150k - $175k
...Enterprise Account Executive based in San Francisco to drive and scale revenue from $20M+ ARR. You'll own high-value deals and play a... ...model, and a significant equity package. Join us to be part of a developer-focused, high-performance culture. #J-18808-Ljbffr MerittPerformance$143.4k - $216.9k
...ll work shoulder‑to‑shoulder with senior leaders across Data Solutions and Finance,... ...do work that matters, build skills that scale, and partner with a team that values rigor... ..., benefits, training, assessment of job performance, discipline, termination, and everything...PerformanceFor contractorsWork experience placementCentaur Labs
San Francisco, CA3 days ago$150k - $175k
...on the principles of “Service, Integrity, Reliability... ...with teammates, customers, and suppliers. Throughout... ...for a Customer Success Leader at their San Francisco... ...of a startup and the scale, customer base, and durability... ...order, etc.). Analyze performance data and...PerformanceFull timePart timeFor contractorsLocal areaImmediate start$10k
...the outcome. The median Ramp customer saves 5% and grows revenue 16... ...closed customers. As a Senior Scaled CSM, you’ll play a critical... ...of meeting or exceeding key performance metrics in fast-paced environments... .... Background in financial services, fintech, or payments. Experience...PerformanceFull timeWork at officeHome officeRelocation packageFlexible hoursRAMP
San Francisco, CA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Ops Leader - Scale & Performance. Be the first to apply!
Related searches
- customer experience lead San Francisco, CA
- customer service team lead San Francisco, CA
- customer experience team leader San Francisco, CA
- customer success team lead San Francisco, CA
- customer success coordinator San Francisco, CA
- customer success lead San Francisco, CA
- customer service coordinator San Francisco, CA
- customer service team manager San Francisco, CA
- work from home customer San Francisco, CA
- customer engineer San Francisco, CA