Experienced Debt Collection Specialist II

Experienced Debt Collection Specialist II

We are hiring Experienced Debt Collection Specialists with a background in bank, retail, or credit union receivables. This role requires strong communication, negotiation, and account resolution skills in a fast-paced environment.

Responsibilities:

• Handle inbound and outbound collection calls
• Collect on delinquent accounts (bank, retail, credit union portfolios)
• Negotiate payment arrangements and resolve account issues
• Perform account research, reconciliation, and documentation
• Maintain compliance with all applicable regulations
• Meet or exceed individual performance goals

Benefits:

• $16.00 to $25.00 hourly rate + uncapped bonus potential
• Monthly incentive programs
• 3 weeks paid training
• Medical, dental, vision, and 401(k)
• Paid time off (vacation, holidays, sick time)
• Employee referral program
• Flexible scheduling

Position Requirements:

• Minimum 3 years of collections experience (REQUIRED)
• Experience in bank, retail, or credit union collections preferred
• Call center experience
• Strong negotiation and communication skills
• Ability to work independently
• Good typing and computer skills
• Skip tracing experience a plus
• Bilingual (Spanish) a plus

Full-Time/Part-Time - Full-Time

Rate of Pay - $16.00 to $25.00 dependent on experience

EOE Statement - We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.